Non-Licensed Social Worker Franklin Plaza

Legacy Health ServicesCleveland, OH
Onsite

About The Position

Franklin Plaza is a resident-centered skilled nursing and long-term care community committed to providing compassionate, high-quality care. We are seeking a caring and organized Social Worker Designee to support residents and families with psychosocial needs, admissions, discharges, and care planning. The Social Worker Designee assists in managing the day-to-day social services operations. This role supports residents and families through transitions, care planning, problem-solving, and emotional support. The ideal candidate is compassionate, detail-oriented, and comfortable working with seniors and their families.

Requirements

  • Experience in long-term care, social services, case management, or senior care preferred
  • Ability to work with diverse resident populations and their families
  • Strong communication, empathy, and interpersonal skills
  • Organized, dependable, and able to maintain confidentiality
  • Knowledge of state and federal long-term care regulations a plus
  • Ability to work collaboratively with an interdisciplinary team

Responsibilities

  • Assist with the psychosocial assessment of new residents
  • Support the admission process, ensuring residents and families feel welcomed and informed
  • Participate in care plan meetings and document resident needs and preferences
  • Provide emotional support, crisis intervention, and problem-solving assistance
  • Communicate with residents, families, and interdisciplinary team members
  • Assist with discharge planning and coordination of services
  • Maintain accurate documentation in accordance with state and federal regulations
  • Advocate for residents’ rights and help ensure a positive care experience
  • Assist residents with completing forms, applications, and service coordination
  • Participate in resident and family education regarding available resources

Benefits

  • Medical, dental, and vision insurance options
  • Paid time off and holidays
  • Retirement plan options
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