Non-Emergency Medical Transportation Technician Driver, Full-time

The University of Kansas Health System•Kansas City, KS

21d

About The Position

The Non-Emergency Medical Transportation Technician Driver provides safe, reliable transportation for patients traveling to and from medical appointments, treatments, and healthcare facilities. Depending on patient needs, transportation is provided using a wheelchair van, stretcher van, or secured van. The position supports the healthcare mission by working with departments across the continuum of care to advance optimal patient outcomes. The role involves coordinating with dispatch and clinical departments, maintaining schedules and communications, securing patients and mobility equipment, completing trip documentation, and maintaining vehicles and equipment. The driver must follow applicable safety policies, traffic laws, infection-control procedures, and confidentiality requirements.

Requirements

High school graduate or GED.
CPR/AED/BLS certification; American Heart Association BLS CPR must be obtained within 60 days.
Valid, unrestricted Kansas Class C driver's license or equivalent; motor vehicle record must comply with the Health System Safe Driving Program Policy.
Fluent English.
Ability to assist patients with mobility needs and perform patient transfers.
Ability to follow traffic laws and restrictions and operate the assigned vehicle safely.
Ability to work effectively under emergency conditions, stress, and pressure, including remaining calm and prioritizing multiple requests.
Strong interpersonal skills and ability to work in a team environment.
Basic typing and word-processing skills; knowledge of computers and desktop software.
Ability to work in a confined, mobile environment and transport oneself to various locations.
Working knowledge of local geography, mapping, streets, and GPS systems.
Ability to learn the components, operating characteristics, and settings of assigned equipment.
Ability to follow oral and written instructions and understand work-related written materials.
Ability to work weekends.
Ability to exert more than 100 pounds of force occasionally, more than 50 pounds frequently, and/or more than 20 pounds constantly to move objects.
Ability to stoop or bend, kneel, and reach.
Visual acuity sufficient to operate motor vehicles or heavy equipment.

Nice To Haves

One or more years of transportation or healthcare experience.

Responsibilities

Demonstrate critical-thinking, communication, and technical skills related to healthcare transport operations.
Collaborate with dispatch and clinical departments to optimize workflows and the patient experience.
Monitor communication equipment and maintain contact with dispatchers.
Maintain timely schedules and respond promptly to service calls.
Use effective problem-solving and conflict-resolution practices.
Perform the professional, clinical, and technical competencies of the assigned unit or department.
Secure wheelchairs and stretchers using approved restraint systems.
Complete trip documentation, mileage logs, signatures, incident reports, and other administrative assignments as required.
Maintain patient confidentiality and comply with HIPAA regulations.
Maintain vehicles and equipment and follow vehicle sanitation protocols.
Make quality improvement part of daily work.
Follow safety regulations and requirements and maintain acceptable workplace conduct.
Support a team culture of safety, excellence, and just culture principles.
Ensure the vehicle is secured at all times.
Follow the health system's Safe Driving policy and applicable laws and regulations while operating a company vehicle or driving on company business.
Adapt daily schedules to accommodate system needs.
Follow hospital infection-control policies and procedures.