Full-Time Non-Emergency Medical Transport Driver

Beacon Treatment Center•Vernon, AZ

About The Position

The NEMT Driver provides safe and timely non-emergency medical transportation for Beacon Treatment Center clients traveling to medical appointments, court hearings, and scheduled activities. The role requires strong driving and client-service skills, situational awareness, and professionalism when working with people receiving behavioral health services. The driver maintains accurate transportation records, follows safety protocols, and protects client confidentiality. The position includes operating and maintaining a passenger vehicle, assisting clients as appropriate, coordinating transportation needs with the client services team, and responding appropriately to conflicts, accidents, medical emergencies, or unsafe situations. Duties listed are illustrative rather than exhaustive; other reasonably related duties may be assigned by management. Beacon Treatment Center is an at-will and equal opportunity employer.

Requirements

Must be at least 21 years old.
High school diploma or GED required.
At least one year of professional driving experience, and/or training or an equivalent combination of education and experience.
Valid Arizona driver’s license with a clean driving record.
Ability to operate a 15-seat passenger van.
Proficiency with GPS and navigation applications.
Knowledge of safe driving practices, defensive driving, and basic vehicle maintenance.
Knowledge of the local service area and surrounding regions.
Knowledge of client service principles in a behavioral health environment.
Knowledge of HIPAA, 42 CFR Part 2, and client confidentiality requirements.
Excellent verbal communication and interpersonal skills.
Ability to remain calm and professional during stressful or emergency situations.
Knowledge of basic documentation and record-keeping requirements.
Ability to work flexible hours, including evenings and weekends as required.
Adherence to the Beacon Treatment Center Code of Ethics and Standards of Conduct.
Must pass a background check, pre-employment drug screening, and MVD check.
Must be able to sit for extended periods; walk, bend, speak English, hear, use a telephone, and drive an automobile including a 15-seat passenger van.
Must be able to lift and carry up to 25 pounds and assist clients in and out of vehicles.
Must have adequate near vision, reaction time, and multi-limb coordination for safe vehicle operation.

Nice To Haves

Experience in medical or client transportation.
CPR/First Aid certification.
Nasal Naloxone Opioid Reversal Training.
Two-Step Test Freedom from TB.

Responsibilities

Transport clients safely and punctually to and from medical appointments, court hearings, and scheduled activities.
Operate vehicles safely using proper speed control, lane discipline, and defensive driving techniques.
Use GPS and local knowledge to select efficient routes and adjust for traffic.
Assist clients entering and exiting the vehicle when appropriate, with patience and professionalism.
Keep the vehicle clean and functioning; conduct regular inspections and coordinate necessary maintenance.
Maintain accurate trip records, including mileage, destinations, addresses, distances, incidents, and delays.
Maintain and submit appointment documentation according to agency policy and applicable NEMT requirements, including A.A.C. R9-22-211.
Communicate professionally with clients, use appropriate terminology and protocols, and greet clients at the point of service.
Maintain appropriate professional boundaries and protect client rights, privacy, and confidentiality under HIPAA and applicable protocols.
Follow traffic laws and agency transportation safety policies.
Identify and de-escalate conflicts during transport while maintaining self-control and objectivity.
Follow emergency procedures for accidents, medical emergencies, behavioral emergencies, and unsafe situations; contact emergency services and report as required.
Coordinate with the client services team to confirm appointments and address special transportation needs.
Perform other reasonably related duties as assigned by management.