Transportation Driver- Full Time

Franklin Medical Center•Winnsboro, LA

About The Position

The Medical Transportation Driver provides safe, timely, and courteous transportation for patients traveling to and from medical institutions for non-emergency health care services. The driver works under the direction of the Transportation Dispatcher and is responsible to the Transportation Director. The position has no directly supervised employees and involves regular contact with hospital staff and the public. The role includes assisting patients with boarding and exiting vehicles, securing mobility aids and patient belongings, operating accessibility features, following scheduled routes and safety protocols, and maintaining transport and vehicle records. The driver must protect patient confidentiality, follow traffic laws and company policies, and report vehicle issues, incidents, and passenger concerns to the Transportation Director. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Valid Chauffeurs License.
BLS certification.
Excellent oral and written communication skills.
Interpersonal skills and compassion.
Ability to operate vehicles safely in various conditions.
Ability to use GPS systems and follow routes efficiently.
Ability to adapt to changes in schedule or routing.
Ability to remain in a stationary position for extended periods.
Ability to lift and move up to 50 pounds regularly.
Ability to assist patients with limited mobility, including supporting body weight briefly during transfers.
Ability to push, pull, and maneuver adult patients in wheelchairs over various surfaces, including ramps and curbs; patients may weigh up to 300 pounds, with mechanical assistance or team help when needed.
Frequent vehicle entry and exit, including in adverse weather conditions.
Frequent bending, stooping, kneeling, and reaching to assist patients, secure equipment, or enter and exit the vehicle.
Frequent use of hands and arms to operate the steering wheel, manage mobility devices, and complete paperwork.
Manual dexterity to secure wheelchairs, adjust seat belts, and handle medical equipment.
Ability to assist patients safely to and from building entrances and move around facilities to access departments.
Ability to communicate information accurately so others understand.
Ability to observe details at close range and at a distance to operate a vehicle safely.
Visual and auditory ability to operate a motor vehicle safely, observe surroundings, and communicate with patients and dispatchers.
Tolerance for varying weather conditions during outdoor activities such as vehicle loading, unloading, and patient escorting.

Nice To Haves

Prior experience in patient transport, healthcare, or customer service is preferred.

Responsibilities

Provide timely, safe, and courteous transportation for patients receiving non-emergency services.
Assist passengers with boarding and exiting the vehicle, including patients with limited mobility or using wheelchairs or walkers.
Load, secure, and unload mobility aids to prevent shifting or damage during transport.
Verify that patient equipment and belongings are accounted for at pickup and drop-off.
Ensure patient safety by using proper restraints, securing mobility devices, and following safety protocols.
Operate wheelchair lifts and other vehicle accessibility features as needed.
Communicate clearly and professionally with patients, coworkers, and department representatives.
Follow scheduled routes and pickup and drop-off times while adapting to urgent changes or delays.
Respond promptly and professionally to scheduling changes or emergencies.
Inspect vehicles daily to ensure they are clean and report maintenance needs, incidents, vehicle issues, and passenger concerns to the Transportation Director immediately.
Maintain accurate records of transport times, mileage, and passenger details.
Follow traffic laws, road safety regulations, and company policies.
Follow HIPAA regulations to protect patient confidentiality and medical information.
Attend training on equipment handling, patient assistance techniques, and vehicle safety protocols.
Perform other duties as assigned.