NOC Tech I

American TowerCary, NC

About The Position

We are seeking a NOC Technician I to join American Tower’s Network Operations team. The Network Operations team monitors and maintains all of the Company’s U.S. Tower division assets, supporting the frontline representation in the field and strategic programs. Day to day you will provide surveillance and incident management support including communicating and escalating alarms to ensure quick resolution. As a NOC Technician I, you will drive success with external customers through a sense of urgency, prioritization and independent judgement in gathering and organizing relevant information. American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries. We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow’s needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us! For more information about how American Tower is building a more connected world, visit americantower.com American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law. American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice. American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here [https://www.americantower.com/us/careers/benefits] to learn more.

Responsibilities

  • Provide surveillance and incident management support
  • Communicate and escalate alarms to ensure quick resolution
  • Drive success with external customers through a sense of urgency, prioritization and independent judgement in gathering and organizing relevant information

Benefits

  • healthcare coverage
  • 401(k) savings plan
  • paid time off
  • company holidays
  • sick leave
  • parental leave
  • access to an Employee Assistance Program focused on mental and financial wellness
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