Nightlife/Events Admission Agent

Wynn Resorts•Las Vegas, NV

About The Position

The Nightlife/Events Admission Agent supports front-entry operations at high-energy nightlife and special event venues. The role processes admissions accurately, maintains guest counts, and helps ensure entry procedures are handled efficiently. Assignments may include Encore Beach Club, Encore Beach Club at Night, XS Nightclub, Wynn Field Club, and private and resort events, depending on business needs. The agent provides entry-related guest assistance, monitors admission flow, processes and validates admission credentials, maintains venue records and inventory, and safeguards assigned cash banks. The position works closely with Club Management, Hosts, Promoters, Private Events Management, and Security. It requires professional, courteous guest service and the ability to work in a fast-paced, high-volume environment.

Requirements

  • Must be at least 21 years of age.
  • Must be available to work a flexible schedule, including evenings, weekends, holidays, and special events, based on business needs.
  • Must be able to communicate, read, and write in English professionally.
  • Must be able to work efficiently and collaboratively in a team-oriented environment.
  • Must be able to obtain and maintain all licenses, permits, registrations, and work cards required for the position.
  • Must be able to stand for extended periods and work effectively in high-volume, fast-paced environments, including outdoor conditions when applicable.
  • Must be able to multitask, including writing and counting guest list passes, scanning tickets, issuing wristbands, operating clickers, and stamping guests upon entry.
  • Must demonstrate professional, courteous, and guest-focused service.
  • Must maintain company standards for personal grooming, appearance, and professional conduct.

Nice To Haves

  • Additional language skills are a plus.
  • Previous experience with cash handling, basic math, and transaction accuracy is preferred.

Responsibilities

  • Complete venue-specific logs, forms, and guest access documentation accurately and in a timely manner.
  • Assist guests with admissions, guest list inquiries, bag or coat check coordination, medication procedures, locker support, lost and found, and other entry-related service requests.
  • Monitor guest entry flow and maintain accurate door counts; communicate count updates to Club Management and designated entry points every 15 to 30 minutes, or more often as business demands require.
  • Process and validate drink tickets and other admission-related credentials according to venue procedures.
  • Maintain accurate records of open bar wristbands and related promoter transactions.
  • Verify promoter tallies, staff lists, and related transaction totals for accuracy.
  • Safeguard and reconcile assigned cash banks according to company cash-handling procedures.
  • Collaborate with Club Management, Hosts, Promoters, Private Events Management, and Security to support smooth and compliant venue entry operations.
  • Maintain and verify venue retail inventory and admission-related materials as assigned.
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