Admission Director

CommuniCare•Charleston, WV

About The Position

CommuniCare Health Services is seeking an experienced health care professional with sales and marketing abilities to serve as the Admissions Sales Director for Charleston Healthcare Center. This internal and external position focuses on professional healthcare sales development. The director develops and maintains community referral relationships and converts referrals to meet or exceed the facility’s budgeted census goals. The role works in tandem with the facility’s strategic business plan and leadership team. This is a full-time, salaried position. The ideal candidate has a health care background, preferably in long-term care or a similar field such as home care or hospice, with previous admissions and marketing experience. Candidates should be enthusiastic and willing to learn and execute the long-term care sales process. Basic computer literacy and excellent written and verbal communication skills are required.

Requirements

  • High school diploma or GED equivalent.
  • Previous experience in healthcare marketing or admissions.
  • Knowledge and experience with Medicare, Medicaid, and private insurance.
  • Advanced computer skills; basic computer skills are also specified.
  • Reliable transportation.
  • Flexibility with days and times as needed.
  • Ability to work independently with a pleasant personality.
  • Ability to maintain a high level of confidentiality.
  • Ability to deal tactfully with team members, staff, residents, family members, visitors, government agencies, and the general public.
  • Ability to make independent decisions when circumstances warrant.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Long-term care experience is preferred.
  • Experience in a healthcare-related field such as long-term care, home care, or hospice.
  • Previous admissions and marketing experience is preferred.

Responsibilities

  • Develop professional healthcare partnerships and referral relationships in the community.
  • Conduct community marketing and professional events.
  • Handle pre-admission and admission procedures.
  • Work with Central Intake to process referrals.
  • Conduct tours and follow up with prospective admissions.
  • Develop a strategic sales plan.
  • Coordinate room readiness.
  • Provide customer service.
  • Convert referrals to meet or exceed current budgeted census goals.
  • Work in tandem with the facility’s strategic business plan and leadership team.

Benefits

  • Competitive wages.
  • PTO plans.
  • Life and disability plans.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • 401(k) with employer match.
  • Flexible Spending Accounts.
  • Free COVID vaccines are currently offered to employees.
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