Night Supervisor

Humber Meadows•North York, PA

About The Position

The Night Supervisor, also referred to in the posting as the Night Nurse Lead, provides professional nursing care to residents and supervises Registered Practical Nurses (RPNs) and Personal Support Workers (PSWs). Reporting to the Director of Care, the role ensures resident-centered care, compliance with regulations and best practices, and effective operations across resident home areas during the night shift. The position leads nursing care activities, maintains accurate documentation, serves as a liaison for residents and families, and supports strong relationships between HMLTC and its residents and families. The role oversees care planning and delivery, medication and narcotics controls, quality improvement, risk management, emergency response, staff education, and human resources functions. It also supports staff performance and development and works with the Director of Care and other leaders on departmental initiatives and investigations. The posting describes a full-time night shift from 10 p.m. to 6 a.m., with alternating weekends.

Responsibilities

  • Plan, direct, develop, coordinate, implement, and evaluate resident care services.
  • Oversee night-shift clinical care processes and ensure care is delivered according to residents’ individual plans of care; report issues to daytime clinical leadership.
  • Liaise with hospitals, doctors, external providers, and interdisciplinary services to support effective care delivery.
  • Participate in committees and provide in-services and education as needed for night-shift staff.
  • Coordinate the development, implementation, review, and evaluation of resident care plans and ensure timely completion of RAI-MDS assessments.
  • Promote a resident-first philosophy and uphold the Resident Bill of Rights and FLTCA regulations.
  • Collaborate with the interdisciplinary team to support resident-centered care.
  • Ensure the supply, control, and safe keeping of drugs and narcotics; ensure protocols are followed and medications are accurately recorded and stored.
  • Ensure medication errors are reported promptly to the Director of Care and participate in related investigations.
  • Assess, plan, implement, and evaluate nursing care for residents’ physical, psychological, emotional, spiritual, cultural, and social needs, and communicate findings to the interdisciplinary team.
  • Keep residents and families informed about health status, changes, and other pertinent information.
  • Maintain a safe, effective, and efficient work environment and ensure quality care.
  • Maintain accurate and complete records of nursing care delivered.
  • Lead the coordination and implementation of best practices and risk-management initiatives.
  • Conduct regular audits and in-services to support continuous quality improvement.
  • Demonstrate professional working knowledge of equipment used to deliver nursing care.
  • Follow policies and procedures and contribute to the development of nursing policies.
  • Respond immediately to emergencies and act as incident manager until relieved by a manager or emergency services.
  • Follow up on concerns and complaints in a timely and professional manner.
  • Direct, supervise, evaluate, and performance-manage personal support workers and registered team members, with support from the Director of Care.
  • Monitor staff performance, conduct performance appraisals, and work with the Director of Care to resolve performance concerns.
  • Lead, coach, and mentor team members; support continued learning and foster a positive work environment.
  • Lead staff training, education, and professional development for the department.
  • Collaborate with the Director of Care on the implementation and evaluation of nursing department initiatives and functions.
  • Work with the Director of Care and other leaders on investigations and preparation of related findings reports.
  • Oversee human resources functions, including scheduling, orientation, health and safety, return-to-work plans, progressive discipline, and absenteeism management.
  • Model and foster positive customer service in all aspects of care and maintain professional, personable, and respectful interactions with stakeholders and interdisciplinary team members.
  • Respond to resident and family concerns and report them to the Director of Care or designate in a timely manner.
  • Perform other duties as assigned.

Benefits

  • RRSP matching
  • Extended Health Benefits
  • Three weeks of vacation
  • Available parking
  • Close to public transit
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