Night Stocking Manager

Meijer•Huber Heights, OH

About The Position

The Night Stocking Manager plans, directs, and supervises day-to-day store operations and serves as a mentor and coach to team members. The role implements strategies to improve customer service and store sales while meeting customer needs efficiently, and maintains store appearance, product presentation, and company standards. The manager is responsible for staffing and hiring, team development and promotion decisions, disciplinary documentation and recommendations, department financial results and shrink, training, customer service, and workplace safety. The position requires reliable and consistent attendance and may include other assigned duties.

Requirements

High school diploma or equivalent.
2–3 years of related retail experience.
One year of management experience.
Ability to communicate clear and precise direction to team members.
Ability to resolve conflict by addressing root causes.
Ability to manage multiple tasks.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to teach suggestive selling.
Ability to lead an organization that practices working safely at all times.
Ability to mentor team members across the organization, including SDITs, hourly team members, and team leaders.
Successful completion of all required certifications.

Nice To Haves

Rotational assignments in other store areas, such as meat, bakery, produce, and deli, as well as customer service and product flow experience.

Responsibilities

Provide courteous, friendly, and efficient service to customers and team members, maintaining a positive company image.
Manage staffing, selection, and hiring to meet staffing needs.
Promote succession planning by identifying development needs, providing career paths, and participating in promotion decisions.
Document and apply disciplinary actions and make recommendations concerning discharge.
Manage department P&L, achieve sales goals, and maintain shrink.
Model exceptional, fast, and friendly customer service.
Communicate the Meijer Friendly Initiative in team meetings and conversations.
Mentor and coach team members to exceed customer service and sales goals and maintain Meijer standards.
Ensure the team is trained in all aspects of its jobs and completes required training.
Spend most of the time in the store communicating with customers and team members to support exceptional service.
Promote a safe work environment.
Maintain reliable and consistent attendance.
Perform other duties as assigned.