Overnight Stocker

Hy-Vee, Inc.•Albert Lea, MN
•$12 - $14

About The Position

The Night Stocker works in the Grocery department and unloads product, opens containers, stocks shelves, runs overstock on risers, and rotates product. The role provides prompt, efficient, friendly customer service and helps ensure a pleasant shopping experience and work environment. It also includes organizing stock, monitoring product and delivery issues, maintaining department and company standards, and completing scheduled work reliably.

Requirements

  • High school education or equivalent experience.
  • Six months or less of similar or related work experience.
  • Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
  • Ability to perform very heavy work: exerting more than 100 pounds of force occasionally, more than 50 pounds frequently, and more than 20 pounds constantly to move objects.
  • Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen.

Responsibilities

  • Provide prompt, efficient, friendly customer service, showing care, concern, and patience in customer interactions.
  • Smile and greet customers throughout the store and learn and use customers’ names when possible.
  • Assist customers by escorting them to products, retrieving out-of-reach items, loading or unloading heavy items, passing along suggestions or requests, and otherwise enhancing their shopping experience.
  • Answer the telephone promptly when called upon and provide helpful service to callers.
  • Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
  • Unload trucks, open containers, stock shelves, run overstock on risers, and rotate product.
  • Monitor miss-picked items, product outs, and wrong deliveries.
  • Organize stock efficiently, clean damaged items, and restock them.
  • Tag shelves with overstock in the back room and understock drawers.
  • Report new or different items to the scanning coordinator for system input.
  • Follow department and company guidelines for personal hygiene and dress, and adhere to company policies and individual store guidelines.
  • Report to work as scheduled and on time, and work the scheduled number of hours.
  • Assist in other store areas as needed and perform other job-related duties and special projects as required.
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