Night Road Maintenance Coordinator

J.B. Hunt • Lowell, AR

3d

About The Position

Under direct supervision, the Night Road Maintenance Coordinator answers incoming breakdown calls and helps drivers and vendors resolve equipment issues. The role requires making safe, cost-effective decisions to arrange quick repairs and maximize equipment utilization. Management approval is required for repair expenditures exceeding $500. The schedule is 6:00 p.m. to 6:00 a.m., working either Sunday through Wednesday or Wednesday through Saturday, with three 12-hour shifts and one 6-hour shift per week. This full-time position is not eligible for employment-based sponsorship.

Requirements

• High school diploma or GED equivalent with up to 1 year of related experience and/or training, or an equivalent combination of education and experience.
• Ability to make safe, cost-effective decisions and facilitate timely equipment repairs.
• Ability to adapt to a dynamic work environment and changing priorities and directives.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to process information accurately.
• Ability to establish and maintain effective relationships with personnel, customers, and vendors.
• Ability to use time and resources efficiently and effectively.
• Ability to work independently and as part of a team.
• Proficient computer skills, including Microsoft Office applications such as PowerPoint, Excel, and Outlook.
• Ability to meet or exceed customer needs and expectations and provide excellent service.

Nice To Haves

• Automotive and/or diesel mechanic knowledge.

Responsibilities

• Assist company drivers and leased owner-operators with vehicle repairs, tires, fuel, advances, and repair instructions by promptly answering calls, gathering information, and directing them to company facilities or approved vendors.
• Follow up to ensure reported problems are handled in a timely manner.
• Maintain contact with drivers and vendors to help ensure repairs are completed quickly, and update Operations personnel on equipment status.
• Locate an appropriate vendor near the breakdown to minimize wait time and cost while ensuring competitive pricing and quality repairs.
• Obtain management approval for repair expenditures exceeding $500.
• Resolve tire and equipment issues involving breakdowns, repairs, and roadside assistance while ensuring safe, quality repairs, minimizing cost, and maximizing equipment utilization.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• May be eligible for annual bonus and incentives based on profitability or volumes, subject to the terms of the company’s plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED