Night Road Maintenance Coordinator

J.B. Hunt Transport Services, Inc. • Lowell, AR

4d

About The Position

Under direct supervision, the Night Road Maintenance Coordinator answers incoming breakdown calls and works with drivers and vendors to resolve equipment issues. The role requires making safe, cost-effective decisions to facilitate quick repairs and maximize equipment utilization. Management approval is required for repair expenditures exceeding $500. The schedule is 6:00 PM to 6:00 AM, working either Sunday through Wednesday or Wednesday through Saturday, with three 12-hour shifts and one 6-hour shift per week.

Requirements

• High school diploma or GED equivalent with up to 1 year of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

• Automotive and/or diesel mechanic knowledge.
• Ability to adapt to a dynamic work environment and shifting priorities and directives.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to process information with a high level of accuracy.
• Ability to establish and maintain effective relationships with personnel, customers, and vendors.
• Ability to use time and resources efficiently and effectively.
• Ability to work individually and as part of a team.
• Proficient computer skills, including Microsoft Office (PowerPoint, Excel, Outlook, etc.).
• Ability to meet or exceed customer needs and expectations to provide excellent service.

Responsibilities

• Assist company drivers and leased owner-operators with vehicle repairs, tires, fuel, advances, and repair instructions by answering calls promptly, gathering information, and directing them to company facilities or approved repair vendors.
• Follow up to ensure breakdown problems are handled in a timely manner.
• Maintain contact with drivers and vendors to facilitate prompt repairs and update Operations personnel on equipment status.
• Find suitable vendors near breakdown locations to minimize wait times, obtain competitive pricing, and ensure quality repairs.
• Obtain management approval for repair expenditures exceeding $500.
• Resolve tire and equipment issues involving breakdowns, repairs, and roadside assistance while ensuring repair quality and safety, minimizing costs, and maximizing equipment utilization.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• Position may be eligible for annual bonus and incentives based on profitability or volumes, subject to the applicable company plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED