Night Operations Support - Anchorage

Charlie's Produce•Anchorage, AK

About The Position

Operations Support personnel assist the warehouse with basic office functions, including answering phones and entering data into the warehouse management system (WMS) using spreadsheets and database software to maintain records. The role includes compiling poundage reports, reporting in-stock and label changes, and creating and editing labels. Clear communication with a diverse workforce is important. The successful candidate must work in a fast-paced environment, manage multiple tasks, and complete special projects as assigned. Advanced computer and data-entry skills are ideal. This is a safety-sensitive position. The employer participates in E-Verify and does not provide H-1B sponsorship. Compensation depends on factors including qualifications, experience, knowledge, skills, abilities, and physical work location within the state.

Requirements

  • Ten-key by touch and a typing speed of 5,000 keystrokes per hour.
  • Intermediate knowledge of word processing and Excel.
  • Proven problem-solving skills and ability to manage a variety of details simultaneously.
  • Self-motivated, with the ability to work independently.
  • Professional phone manner.
  • Proven interpersonal and teamwork skills.
  • Strong organizational skills and attention to detail.
  • Strong time-management skills and ability to meet deadlines accurately.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Clear communication skills with a diverse workforce.

Nice To Haves

  • Advanced computer skills.
  • Advanced data-entry skills.

Responsibilities

  • Print and maintain customer orders.
  • Assist will-call customers by invoicing their orders and taking payments.
  • Handle cash, checks, and credit-card payments.
  • Create warehouse and production labels as needed.
  • Complete stock adjustments and distress forms and alert appropriate personnel.
  • Enter and complete required paperwork for inter-company transfers.
  • Enter received product quantities into the company’s front-end systems.
  • Participate in special projects for the department or company.
  • Respond to inquiries and refer them to the appropriate manager.
  • Provide backup in other operations or administrative areas as needed.
  • Maintain regular communications with necessary departments to help ensure operations function satisfactorily.
  • Perform other duties as assigned.
  • Work a flexible schedule and work overtime and holidays as needed.

Benefits

  • Medical, dental, and vision coverage beginning on the first of the month following hire.
  • ESOP (profit sharing) and 401(k).
  • Paid vacations.
  • Paid holidays.
  • Sick time.
  • 100% prepaid college tuition for employees and their dependents.
  • Employee assistance program (EAP).
  • Yearly review with the possibility of an increase based on performance and tenure.
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