Night Crew Supervisor-Downingtown

Albertsons Companies • Downingtown, PA

11d • Onsite

About The Position

The Night Crew Supervisor exemplifies strong customer service while supervising and participating in night crew activities. The role assists the Grocery Manager in directing grocery department operations, including training and supervising personnel, maintaining product quality and inventory, and communicating with the Grocery Manager and Store Director. The supervisor may oversee the total store during the night crew shift as directed by the Store Director.

The position supports ordering, receiving, stocking, merchandising, inventory control, loss prevention, security, and the maintenance of a safe, clean, and sanitary work environment. It requires working nights, with possible weekend and holiday work and varying scheduled hours. The role may involve covering other store positions and working with little supervision while the store is closed. Physical work includes prolonged standing and walking, lifting and maneuvering loads up to approximately 80 pounds, and using equipment such as hand trucks, carts, pallet jacks, and ladders. The work environment includes a temperature-controlled store, varying temperatures in receiving and loading areas, cooler and freezer exposure, cleaning chemicals, and occasional outdoor exposure.

Requirements

• Be friendly and courteous; take initiative and maintain composure with customers, coworkers, and vendors, including when handling interruptions and customer complaints.
• Ability to cooperate with others and work as part of a team, as well as work independently without supervision when the store is closed.
• Good oral and written communication skills.
• Ability to stand and walk for long periods; frequently reach, lift, stack, and maneuver objects weighing up to approximately 80 pounds from floor level to overhead; push or pull fully loaded hand trucks, six-wheel carts, or pallet jacks; and climb ladders when needed.
• Mental alertness to complete work safely and accurately and perform repetitive work accurately.
• Knowledge of basic mathematics, inventory control, storage, merchandising, and shipping and receiving procedures.
• Mental dexterity and good eye-hand coordination to perform repetitive movements safely.
• Ability to work nights; weekends and holidays may be required. Scheduled hours vary.
• Ability to work with little supervision and regular attendance.
• Ability to cover various positions throughout the store.
• Knowledge of and ability to implement emergency procedures for equipment and computer software malfunctions.
• Ability to comply with Company policies, including grooming standards and dress code.
• Ability to work in a safety-sensitive position, perform duties that may affect employee or others’ safety or health, and encounter cleaning chemicals, varying temperatures, cooler and freezer conditions, and occasional outdoor exposure.

Responsibilities

• Assist the Grocery Manager in directing grocery department operations, including supervising and training night crew personnel.
• Supervise and participate in night crew activities to support sales, earnings, and customer satisfaction; report incidents requiring discipline to the Grocery Manager and Store Director.
• Communicate with the Grocery Manager and Store Director about night crew activities and supervise the total store at night when directed by the Store Director.
• Train and supervise associates in night crew activities, policies, and procedures.
• Maintain product quality by rotating, stocking, and facing products; discard out-of-code or spoiled products; maintain the backroom; and clean and dust shelves.
• Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
• Operate related equipment, including hand trucks, six-wheel carts, pallet jacks, and ladders, and maintain a safe, secure, and sanitary work environment.
• Assist the Grocery Manager with planning regular and seasonal merchandise requirements and special sales needs.
• Verify orders against invoices, audit product case contents, and complete required forms and reports accurately to support cost, quality, and inventory levels.
• Implement Company and Division operating and merchandising policies and practices; control shrink, prevent damage and the sale of unsafe or out-of-code products, and assist with reclamation.
• Promote enthusiastic customer awareness and fast, friendly, courteous service, and maintain positive vendor relations.
• Implement Company loss-prevention and security policies during after-hours operations.
• Perform duties accurately, safely, honestly, and with integrity; perform other duties as assigned and necessary.
• Cover various positions throughout the store as required.
• Implement emergency procedures in the event of equipment or computer software malfunctions.
• Comply with Company policies, including grooming standards and dress code.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Medical, dental, 401(k), and other health and financial well-being benefits for eligible associates.
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Training, career growth, and development support from leaders.
• An inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed