Night Crew Supervisor

Albertsons Companies•Chandler, AZ

About The Position

The Night Crew Supervisor exemplifies strong customer service while supervising and participating in night crew activities. The role supports the Grocery Manager in directing grocery department operations, training personnel, monitoring compliance with Company policies, and compiling department orders and inventories. The supervisor communicates with the Grocery Manager and Store Director and may supervise the total store during the night crew shift as directed. The position helps maintain product quality and inventory, including rotating, stocking, and facing products; removing spoiled or out-of-code items; maintaining the backroom; and cleaning shelves. It assists with ordering, receiving, storing, inventory control, merchandising, and displays, while using related equipment and maintaining a safe, secure, and sanitary work environment. The role also supports loss prevention, cost and quality controls, customer service, and positive vendor relations. This is a safety-sensitive position. Work takes place in a temperature-controlled store, with possible exposure to cleaning chemicals, cooler and freezer temperatures, loading and receiving areas, and outdoor conditions. The job requires night work; weekends and holidays may be scheduled, and scheduled hours vary. Regular attendance is required.

Requirements

  • Be friendly and courteous; take initiative and maintain composure when dealing with customers, coworkers, vendors, interruptions, and customer complaints.
  • Cooperate with others and work as part of a team, as well as independently with little supervision when the store is closed.
  • Have good oral and written communication skills.
  • Stand and walk for long periods; frequently reach, lift, stack, and maneuver objects weighing up to approximately 80 pounds from floor level to overhead.
  • Push or pull fully loaded hand trucks, six-wheel carts, or pallet jacks and may climb ladders.
  • Use safety cutters and cleaning supplies.
  • Maintain mental alertness to complete work safely and accurately, including repetitive tasks, and have the mental dexterity and eye-hand coordination needed for repetitive movements.
  • Have knowledge of basic mathematics, inventory control, storage, merchandising, and shipping and receiving procedures.
  • Work nights; weekends and holidays may be required, and scheduled hours will vary.
  • Have the ability to work with little supervision and maintain regular attendance.
  • Comply with Company policies, including grooming standards and dress code.

Responsibilities

  • Assist the Grocery Manager in directing grocery department operations, including supervising and training night crew personnel.
  • Supervise and participate in night crew activities to support sales, earnings, and customer satisfaction.
  • Report incidents requiring discipline to the Grocery Manager and Store Director, and communicate with them about night crew activities.
  • Train and supervise associates in night crew activities, policies, and procedures.
  • Supervise the total store during the night crew shift when directed by the Store Director.
  • Maintain product quality by rotating, stocking, and facing products; removing spoiled or out-of-code products; maintaining the backroom; and cleaning and dusting shelves.
  • Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
  • Use related equipment, including hand trucks, six-wheel carts, pallet jacks, and ladders, while maintaining a safe, secure, and sanitary work environment.
  • Assist the Grocery Manager in planning regular and seasonal merchandise requirements and special sales needs.
  • Verify orders against invoices, audit product case contents, and complete required forms and reports accurately to support cost, quality, and inventory control.
  • Implement Company and Division operating and merchandising policies and practices; control shrink; prevent damage and the sale of unsafe or out-of-code products; and assist with reclamation.
  • Promote enthusiastic customer awareness and fast, friendly, courteous service, and maintain positive vendor relations.
  • Implement Company loss prevention and security policies during after-hours.
  • Perform all job duties accurately, safely, honestly, and with integrity.
  • Cover for various positions throughout the store as required.
  • Implement emergency procedures in response to equipment or computer software malfunctions.
  • Perform other duties as assigned and necessary.
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