Night Crew Supervisor

Albertsons Companies•Tucson, AZ

20h

About The Position

The Night Crew Supervisor exemplifies strong customer service while supervising and participating in night crew activities. The role assists the Grocery Manager with department operations, personnel training, orders, inventories, merchandising, and seasonal or special-sale planning. The supervisor communicates with the Grocery Manager and Store Director, follows Company and Division policies, and may supervise the total store during the night crew shift as directed by the Store Director. The position maintains product quality and stock conditions, supports receiving and inventory control, verifies orders and invoices, controls shrink, and helps maintain a safe, secure, and sanitary workplace. It also supports customer awareness, vendor relations, loss prevention, and after-hours security. The role requires working nights, with schedules that vary; weekends and holidays may also be required. This is a safety-sensitive position.

Requirements

Must be friendly and courteous, take initiative, and maintain composure when dealing with customers, coworkers, and vendors, including during interruptions and customer complaints.
Ability to cooperate with others and work as part of a team, as well as work independently with little supervision when the store is closed.
Good oral and written communication skills.
Ability to stand and walk for long periods; frequently reach, lift, stack, and maneuver objects weighing up to approximately 80 pounds from floor level to overhead; push or pull fully loaded hand trucks, six-wheel carts, or pallet jacks; and possibly climb ladders.
Ability to use safety cutters and cleaning supplies.
Mental alertness to complete work safely and accurately, including repetitive work; mental dexterity and good eye-hand coordination to perform repetitive movements safely.
Knowledge of basic mathematics, inventory control, storage, merchandising, and shipping and receiving procedures.
Must work nights; may work weekends and holidays. Scheduled hours vary.
Regular attendance is required.
Must be able to cover various positions throughout the store and implement emergency procedures for equipment and computer software malfunctions.
Must comply with Company policies, including grooming standards and dress code.

Responsibilities

Assist the Grocery Manager in directing grocery department operations, including supervising and training night crew personnel.
Supervise and participate in night crew activities to support sales, earnings, and customer satisfaction.
Report incidents requiring discipline to the Grocery Manager and Store Director, and communicate with them about night crew activities.
Train and supervise associates in night crew activities, policies, and procedures; supervise the total store on the night crew when directed by the Store Director.
Maintain product quality by rotating, stocking, and facing products; discard out-of-code or spoiled products; maintain the backroom; and clean and dust shelves.
Assist with ordering, receiving, storing, stocking, inventory control, and display building.
Use related equipment, including hand trucks, six-wheel carts, pallet jacks, and ladders, while maintaining a safe, secure, and sanitary work environment.
Assist the Grocery Manager in planning regular and seasonal merchandise requirements and special sales needs.
Verify orders against invoices, audit product-case contents, and accurately complete required forms and reports to help maintain cost, quality, and inventory levels.
Implement Company and Division operating and merchandising policies and practices; control shrink; prevent damage and the sale of unsafe or out-of-code products; and assist with reclamation.
Promote enthusiastic customer awareness and fast, friendly, courteous service, and maintain positive vendor relations.
Implement Company loss-prevention and security policies after hours.
Perform duties accurately, safely, honestly, and with integrity; perform other duties as assigned and necessary.
Cover various positions throughout the store and implement emergency procedures when equipment or computer software malfunctions.