Night Crew Supervisor-Downingtown

Albertsons•Downingtown, PA

About The Position

The Night Crew Supervisor exemplifies strong customer service while supervising and participating in night crew activities. The role assists the Grocery Manager with grocery department operations, personnel supervision and training, ordering, inventory, merchandising, and maintaining product quality. The supervisor communicates with the Grocery Manager and Store Director, follows company policies, supports customer satisfaction, and helps maintain a safe, secure, and sanitary work environment. The position requires working nights; weekends and holidays may also be scheduled, and hours vary. The role is safety-sensitive and may require covering various store positions.

Requirements

  • Friendly and courteous demeanor.
  • Initiative and composure when dealing with customers, coworkers, and vendors, and ability to handle interruptions and customer complaints.
  • Ability to cooperate with others and work as part of a team.
  • Ability to work independently with little or no supervision, including when the store is closed.
  • Good oral and written communication skills.
  • Ability to stand and walk for long periods.
  • Ability to frequently reach, lift, stack, and maneuver objects weighing up to approximately 80 pounds from floor level to overhead.
  • Ability to push or pull fully loaded hand trucks, six-wheel carts, or pallet jacks; may need to climb ladders.
  • Ability to use safety cutters and cleaning supplies.
  • Mental alertness to complete work safely and accurately, including repetitive work; mental dexterity and good eye-hand coordination.
  • Knowledge of basic mathematics, inventory control, storage, merchandising, and shipping and receiving procedures.
  • Ability to work nights; weekends and holidays may be required. Scheduled hours vary.
  • Regular attendance.
  • Ability to learn and implement emergency procedures for equipment and computer software malfunctions.
  • Compliance with company policies, including grooming standards and dress code.

Responsibilities

  • Assist the Grocery Manager in directing grocery department operations, including supervising and training night crew personnel.
  • Supervise and participate in night crew activities to support sales, earnings, and customer satisfaction.
  • Report incidents requiring discipline to the Grocery Manager and Store Director, and communicate with them about night crew activities.
  • Train and supervise associates in night crew activities, policies, and procedures.
  • Supervise the total store on the night crew as directed by the Store Director.
  • Maintain product quality by rotating, stocking, and facing products, removing out-of-code or spoiled products, and maintaining the backroom.
  • Clean and dust shelves.
  • Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
  • Operate related equipment, including hand trucks, six-wheel carts, pallet jacks, and ladders.
  • Maintain a safe, secure, and sanitary working environment.
  • Assist the Grocery Manager with planning regular and seasonal merchandise requirements and special sales needs.
  • Verify orders against invoices, audit product cases, complete required forms and reports, and help ensure cost, quality, and inventory levels.
  • Implement company and division operating and merchandising policies and practices.
  • Control shrink, prevent product damage and the sale of unsafe or out-of-code products, and assist with reclamation.
  • Promote enthusiastic customer awareness and fast, friendly, courteous service.
  • Maintain positive vendor relations.
  • Implement company loss-prevention and security policies during after-hours.
  • Perform duties accurately, safely, honestly, and with integrity; perform other duties as assigned and necessary.
  • Cover various positions throughout the store as required.

Benefits

  • Competitive wages paid weekly.
  • Access to up to 50% of earned wages before payday through Stream.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay.
  • Training, career growth, and development.
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