Night Auditor

Courtyard Woodland Hills (OTO Development) • Los Angeles, CA

146d • Onsite

About The Position

We are pleased to announce a wonderful opportunity for a Night Auditor. This role involves executing guest reservation, check-in, check-out, payment, and service procedures while maintaining a friendly and hospitable attitude. The Night Auditor will also acquire and maintain knowledge of local attractions and amenities, ensure collections are executed in accordance with company policies, maintain proper control over keys and company property, optimize rates by monitoring competitor occupancy and rates, and complete all required documentation in a timely manner. Other duties may be assigned to support guest satisfaction.

Requirements

• Proficient in administration of applicable property management systems
• Ability to respond quickly and appropriately to emergency situations
• Experience in accurate cash handling and credit cards
• Experience in maintaining security of confidential information
• Ability to pass certification tests required to meet brand standards
• Experience working with a computer especially data entry
• Ability to work well with others
• Always maintain a customer focus and put the guests’ needs first
• Approachable and encourage effective communication with guests and fellow team members

Responsibilities

• Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
• Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
• Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
• Ensure collections, including credit card and direct bill, are executed in accordance with company policies
• Maintain proper control over keys, safe deposits, and all company and guest property
• Ensure rates are optimized by monitoring competitor occupancy and rates
• Ensure that all required documentation is completed in a timely manner
• Properly quote daily rates and issues credits
• Perform other duties as assigned to support guest satisfaction

Benefits

• medical insurance options
• dental and vision insurance
• 401k with company match
• company provided life insurance
• tuition assistance
• paid time off
• paid holiday time
• travel discounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed