Night Audit- 11p-7am- open avail. a must
About The Position
The Night Auditor performs night audit functions according to hotel policies and procedures, and may perform Manager on Duty responsibilities during the audit shift. The role includes guest registration and checkout, payment processing, responding to guest requests, promoting hotel services, resolving minor complaints, and providing information about local attractions and directions. It also handles departmental accounting and cashiering, reconciles point-of-sale activity and room rates, reconciles revenue to the Property Management System, and performs night audit functions in that system. The position is part-time, with an overnight shift listed as 11 p.m. to 7 a.m. Open availability is required. Weekend and holiday availability is required for most positions.
Requirements
- High school diploma or equivalent.
- Excellent math and reasoning skills.
- Ability to deal with intoxicated guests.
- Ability to organize work and use independent judgment to perform tasks.
- Honesty, dependability, and a positive attitude.
- Ability to meet the listed physical requirements, including carrying 30–40 lbs.
- Open availability for the overnight shift.
Nice To Haves
- Audit experience is preferred, but not required.
Responsibilities
- Perform night audit functions according to hotel policies and procedures.
- Perform Manager on Duty responsibilities during the audit shift.
- Register guests promptly and courteously, using upselling techniques to maximize room rates.
- Prepare for group check-ins and checkouts and VIP arrivals; stay informed about hotel events and functions during the shift.
- Check guests out and process payments according to established policies and procedures.
- Respond promptly to guest requests and promote hotel services, facilities, and outlets.
- Provide guests with information such as local attractions and directions.
- Resolve minor guest complaints to the customer's satisfaction and inform a supervisor about major problems, complaints, disturbances, or unhappy guests.
- Book guest reservations or coordinate with the reservation center.
- Handle departmental accounting of money, receipts, guest accounts, and other forms of credit; post charges, complete the cashier's report, prepare deposits, and count the cashier bank.
- Issue, control, and release guest safe-deposit boxes.
- Reconcile point-of-sale areas for Banquets, Lounge, and Restaurant, including cash, credit card, and related sales activity.
- Reconcile room rates charged and reconcile all revenues to the Property Management System.
Benefits
- Paid time off
- 401(k) investment
- Referral bonus
- Associate development plan opportunities
- Internal promotion opportunities
- Medical, dental, vision, and voluntary benefits available to full-time associates
- Flexible Spending Account and Health Savings Account options available to full-time associates
- Associate Travel Program discounts
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
