Overnight-Night Auditor- PT/On Call-Memphis Marriott East-Weekends

Remington Hospitality • Memphis, TN

10d • Onsite

About The Position

The Night Auditor performs daily audit functions for the hotel’s front office and outlets, reviews room, tax, and house-charge postings for accuracy, and corrects errors promptly. The role may also involve backing up the front-office computer system and night-audit program, rebuilding the front-office system, and maintaining reservation-related systems. The Night Auditor follows the management company’s accounting and credit policies and procedures and handles front-desk duties, including guest check-ins and check-outs, payments, reservations, PBX operation, and answering calls. Guests should be served promptly, warmly, courteously, and professionally, with clear directions to their rooms.

Requirements

• Maintain focus and attention to tasks and complete assignments on time despite frequent interruptions.
• Demonstrate a strong work ethic and self-initiative.
• May be required to work varying schedules, including nights, weekends, and holidays.
• Work effectively as part of a team focused on providing great guest experiences.
• Ability to work in a standard office environment, including prolonged sitting and computer use for 6–8 hours per day.
• Occasional standing and walking; frequent fine motor use for keyboarding, mouse or trackpad operation, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Ability to occasionally stand, walk, bend, reach, or carry items, and lift or move 10–25 pounds as needed.
• Visual ability to read computer screens and printed materials, maintain close visual focus, and distinguish colors for certain roles.
• Ability to hear and participate in conversations and meetings and use a phone or headset.

Responsibilities

• Perform daily audit functions for the front office and each hotel outlet.
• Review room and tax postings for accuracy and immediately correct errors; ensure house charges are posted accurately and promptly.
• Back up the front-office computer system and night-audit program daily, if applicable.
• Rebuild the front-office system and perform reservation and related computer maintenance, if applicable.
• Follow the management company’s accounting and credit policies and procedures.
• Perform front-desk functions, including check-ins, check-outs, payments, reservations, PBX operation, and answering calls within three rings.
• Treat guests promptly, warmly, courteously, and professionally, and provide clear directions to room locations.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed