Night Auditor

KOLTER HOSPITALITY GROUP • Estero, FL

5d • $18 - $18

About The Position

A Kolter Hospitality Night Auditor delivers service excellence to guests by addressing overnight needs and reconciling hotel cashier transactions. The role audits, balances, and reports food and beverage and front desk revenues, providing accurate and timely information to ensure hotel policy is followed. The position is at Hyatt Place Coconut Point in Estero, Florida.

Requirements

• Able to work most weekends and holidays.
• Report to work on time and in proper uniform.
• Knowledge of or ability to operate a computer.
• Knowledge of basic accounting functions.
• Ability to stand and walk for up to 8 hours.
• Occasional lifting, pushing, and pulling.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Reconcile and balance front desk transactions.
• Reconcile and balance food and beverage transactions using Micros reports.
• Post room and tax charges to guest accounts.
• Coordinate guest requests courteously and efficiently, ensuring satisfactory problem resolution.
• Check guests in and out as necessary.
• Communicate with other departments and shifts to coordinate and follow up on guest room information.
• Carry out specified duties in response to fire alarms, guest medical emergencies, and security threats.
• Report items in need of repair.
• Follow all safety procedures while working.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed