Night Auditor- HGI Ybor

Coury Hospitality • Tampa, FL

1d

About The Position

The Night Auditor supports overnight hotel operations at Hilton Garden Inn Tampa Ybor Historic District, combining guest service with financial and administrative responsibilities. The role welcomes guests, handles late-night check-ins and requests, maintains a safe and welcoming environment, and helps ensure a smooth transition to morning operations.

The Night Auditor performs night audit procedures, reconciles transactions, verifies guest accounts and room charges, processes payments, balances payment records, and prepares daily financial, occupancy, and operational reports. The position also manages reservations and room assignments through the hotel's property management system, communicates overnight activity and issues to other departments, and maintains an organized front desk and lobby. The employee works independently, protects confidential guest and financial information, and responds professionally to concerns and unexpected situations.

Requirements

• Strong mathematical skills and attention to detail when reviewing financial transactions and reports.
• Ability to communicate clearly and professionally with guests, team members, and leadership.
• Strong organizational, problem-solving, and time-management skills.
• Ability to work independently with minimal supervision while maintaining established hotel standards.
• Ability to handle confidential guest and financial information with discretion and professionalism.
• Ability to work overnight hours, including weekends and holidays, based on business needs.
• Ability to stand, walk, sit, bend, reach, and move throughout the shift.
• Ability to operate computers, telephones, payment terminals, and standard office equipment.
• Ability to lift, carry, or move items such as guest luggage, packages, and office supplies as needed.
• Ability to remain alert, attentive, and professional throughout overnight working hours.
• Ability to respond appropriately to guest concerns, emergencies, and unexpected operational situations.
• Ability to work in a fast-paced hotel environment while maintaining accuracy, professionalism, and attention to detail.

Nice To Haves

• Previous hotel Front Desk, Night Audit, or guest service experience.
• Previous experience with hotel property management systems.
• Experience with cash handling, payment processing, and financial reconciliation.
• Basic knowledge of accounting procedures, daily revenue reporting, and guest billing.
• Proficiency with computers, email, and Microsoft Office applications.
• Bilingual English/Spanish communication skills.

Responsibilities

• Welcome guests, manage late-night check-ins, and provide service throughout overnight hours.
• Perform daily night audit procedures, reconcile financial transactions, and ensure accurate hotel revenue reporting.
• Review guest accounts, verify room charges, process payments, and resolve billing discrepancies.
• Balance cash drawers, credit card transactions, and other payment records according to established procedures.
• Prepare and distribute daily financial, occupancy, and operational reports to hotel leadership.
• Monitor overnight hotel operations, respond to guest requests, and help maintain a safe and welcoming environment.
• Handle guest concerns professionally and empathetically, including unexpected situations.
• Manage reservations, room assignments, guest requests, and early departures using the hotel's property management system.
• Communicate overnight activities, guest concerns, maintenance needs, and updates to Front Office and other departments.
• Maintain a clean, organized, and welcoming lobby and front desk area.
• Use quieter overnight periods to complete administrative work, prepare for morning operations, and identify opportunities to improve the guest experience.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed