Night Auditor

ZMC Hotels, LLC•Paradise Valley, AZ

About The Position

The Night Auditor works overnight at the hotel, independently while contributing to the larger team. The role is fast-paced and focused on guest service, hotel operations, and end-of-night reporting. The Night Auditor is responsible and accountable for hotel property and guest safety, and has authority over hotel operations while on duty. The role also involves assisting guests, answering questions, and helping make their stays enjoyable.

Requirements

  • Strong computer skills.
  • Exceptional communication skills.
  • Demonstrated excellence in guest service.
  • Ability to multitask with limited supervision.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Prepare closing reports at the end of each night.
  • Maintain responsibility and accountability for hotel property and guest safety, and oversee hotel operations while on duty.
  • Understand reservation procedures, take reservations, and follow cancellation procedures and the Walk Policy.
  • Check in guests, answer their questions, and provide friendly customer service.

Benefits

  • Medical, dental, and vision insurance options.
  • Paid time off and 401(k) for full-time employees.
  • Hotel discounts at brand hotels and other hotels managed by ZMC Hotels.
  • Opportunities for bonuses.
  • A $250 referral bonus for the referring employee and a $250 bonus for the referred associate.
  • DailyPay access to earned wages before payday.
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