Night Auditor

Crescent Careers • Denver, CO

4d

About The Position

The Night Auditor is responsible for overnight front desk operations, accurate financial reporting, and maintaining guest services during night hours. The role includes welcoming guests, processing payments, reconciling and auditing financial records, managing reservations and room assignments, monitoring property security, and communicating important information to the morning shift and management.

The position requires strong communication, attention to detail, organizational and multitasking skills, and the ability to learn in a changing work environment. The associate must be able to work overnight independently, maintain a flexible schedule, and be willing to work beyond scheduled hours when necessary. The Company provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable law. Crescent Hotels & Resorts describes its workplace as committed to respect, open and honest conversations about race, equity, diversity, and inclusion, and strengthening its culture through training, recruiting, and promoting diverse talent. The description notes that duties may change and that employment is at will where permitted by law.

Requirements

• Strong attention to detail and organizational skills.
• Ability to work overnight shifts independently.
• Exceptional communication skills.
• Ability to learn in an ever-changing work environment.
• Multitasking skills.
• Flexible schedule and willingness to work beyond scheduled hours if necessary.

Nice To Haves

• Front desk or accounting experience is preferred.
• Familiarity with hotel property management systems (PMS) and accounting systems.

Responsibilities

• Welcome guests and handle late-night check-ins and early check-outs.
• Answer phone calls, respond to guest inquiries, and provide excellent customer service.
• Process guest payments, issue receipts, and maintain accurate billing records.
• Reconcile daily financial transactions, including room charges, cash, credit card payments, and other revenues.
• Prepare and balance daily financial reports.
• Audit front desk records for accuracy and correct discrepancies.
• Manage reservations, room assignments, and guest requests.
• Monitor hotel security by conducting routine property checks and responding to emergencies.
• Communicate important information to the morning shift and management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed