Night Auditor

HEI Hotels and Resorts•Orlando, FL

3d•Onsite

About The Position

Perform night audit operations to maintain financial controls and ensure compliance with hotel standards. Coordinate with departments such as Security and Housekeeping to help ensure quality service for guests. The role includes preparing and reconciling daily revenue information, operating hotel and point-of-service systems, resolving system issues, and resetting the system for the next day's operations.

Requirements

Basic mathematical skills and ability to make accurate calculations using a 10-key.
Ability to handle guest and associate concerns in a friendly and positive manner.
Ability to access and accurately enter information using a moderately complex computer system.
Effective verbal and written communication skills.
Ability to adapt communication style for different audiences, including supervisors, coworkers, and the public.

Nice To Haves

Hotel experience preferred.

Responsibilities

Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes or journals and breaking down revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
Run audit reports and journals from the front office system, Point of Service, and computer.
Make corrections and adjustments and handle computer problems that occur during the shift.
Enter revenue, expenses, and allowances into the front office system to generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
Balance revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations.
Follow attendance rules and be available to work regularly.
Coordinate with other departments, including Security and Housekeeping, to support quality guest service.
Perform other job-related duties as assigned.