Night Auditor- HGI Ybor

Coury Hospitality•Tampa, FL

23h

About The Position

The Night Auditor supports smooth overnight hotel operations, financial accuracy, and guest satisfaction. The role combines guest-facing hospitality with night audit and financial responsibilities, including welcoming guests, managing check-ins, maintaining accurate guest accounts, reconciling transactions, and preparing reports. The Night Auditor works independently, responds to guest needs and operational issues, and communicates overnight activity and important updates to other departments and hotel leadership. The position is based primarily in the Front Office, lobby, and other guest-facing hotel areas. It requires working overnight hours, including weekends and holidays based on business needs, and remaining alert and professional throughout the shift. The role may involve standing, walking, sitting, bending, reaching, moving around the hotel, and lifting or carrying items such as luggage, packages, and office supplies.

Requirements

Strong mathematical skills and attention to detail when reviewing financial transactions and reports.
Ability to communicate clearly and professionally with guests, team members, and leadership.
Strong organizational, problem-solving, and time-management skills.
Ability to work independently with minimal supervision while maintaining established hotel standards.
Ability to handle confidential guest and financial information with discretion and professionalism.
Ability to work overnight hours, including weekends and holidays, based on business needs.
Ability to stand, walk, sit, bend, reach, and move throughout the shift.
Ability to operate computers, telephones, payment terminals, and standard office equipment.
Ability to lift, carry, or move items such as guest luggage, packages, and office supplies as needed.
Ability to remain alert, attentive, and professional during overnight hours and respond appropriately to guest concerns, emergencies, and unexpected operational situations.

Nice To Haves

Previous hotel Front Desk, Night Audit, or guest service experience.
Previous experience with hotel property management systems.
Experience with cash handling, payment processing, and financial reconciliation.
Basic knowledge of accounting procedures, daily revenue reporting, and guest billing.
Proficiency with computers, email, and Microsoft Office applications.
Bilingual English/Spanish communication skills.

Responsibilities

Welcome guests, manage late-night check-ins, and provide service throughout overnight hours.
Perform daily night audit procedures, reconcile financial transactions, and report hotel revenue accurately.
Review guest accounts, verify room charges, process payments, and resolve billing discrepancies.
Balance cash drawers, credit card transactions, and other payment records according to established procedures.
Prepare and distribute daily financial, occupancy, and operational reports to hotel leadership.
Monitor hotel operations overnight, respond to guest requests, and help maintain a safe and welcoming environment.
Handle guest concerns professionally and empathetically, including unexpected situations.
Manage reservations, room assignments, guest requests, and early departures using the hotel's property management system.
Communicate overnight activities, guest concerns, maintenance needs, and updates to Front Office and other departments.
Maintain a clean, organized, and welcoming lobby and front desk area.
Complete administrative tasks, prepare for morning operations, and identify opportunities to improve the guest experience during quieter hours.