Seasonal Night Auditor

Elevation Hotel and Spa • Mount Crested Butte, CO

4d

About The Position

The Night Auditor reconciles hotel cashier transactions, reviews and compiles management reports, and ensures the accuracy of guest billings and city ledger transactions. The role communicates operational or financial concerns to management and performs guest services duties as needed, including check-in, check-out, switchboard operation, reservations, wake-up calls, and handling guest requests.

The position requires working with financial information and basic arithmetic, prioritizing tasks to meet deadlines, and cross-training in other accounting or hotel-related areas. The Night Auditor prepares and distributes daily and month-end reports, audits and reconciles Front Desk and Food & Beverage cashier work and credit card transactions, updates financial information, and performs required data-processing functions. The role also supports guest satisfaction, responds to governmental inquiries, maintains confidentiality, and follows hotel standards and procedures.

Requirements

• High school diploma or equivalent and/or one year of progressive experience in a hotel or related field.
• Computer knowledge and skills.
• Ability to work with financial information and data and perform basic arithmetic.
• Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask, prioritize departmental functions, and meet deadlines.
• Ability to understand and apply complex information and maintain confidentiality.
• Maintain a warm, friendly, attentive, courteous, and service-oriented demeanor.
• Maintain a high standard of personal appearance and grooming, including wearing the proper uniform and nametag.
• Sedentary work: exert up to 10 pounds occasionally and negligible force frequently or constantly to move objects.
• Flexible and long hours are sometimes required.
• Late/overnight shift.

Nice To Haves

• Guest service experience.

Responsibilities

• Perform guest services functions as required, including checking guests in and out, taking reservations, operating the switchboard, and providing wake-up calls.
• Audit and reconcile financial and statistical reports, Front Desk and Food & Beverage cashier work, and credit card transactions.
• Prepare and distribute daily and month-end reports according to hotel standards.
• Ensure the accuracy of reported numbers and statistics, guest billings, and city ledger transactions.
• Input and update financial information in the corporate communications network and perform required daily, weekly, monthly, and annual data-processing functions.
• Communicate unusual operational or financial events and policy or procedure deviations to management.
• Handle guest requests and support overall guest satisfaction.
• Respond to governmental inquiries upon receipt.
• Prioritize work to meet deadlines, attend required meetings and training, maintain regular attendance, and perform other duties requested by management.
• Cross-train in other accounting or hotel-related areas as needed.
• Maintain confidentiality and comply with hotel standards and regulations for safe and efficient operations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty, personal, medical, and military leave in accordance with applicable law

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED