Seasonal Night Auditor

Highgate Hotels • Mt. Crested Butte, CO

3d

About The Position

The Night Auditor reconciles hotel cashier transactions, reviews and compiles management reports, and ensures the accuracy of guest billings and city ledger transactions. The role communicates concerns and related issues to management and performs guest services as needed, including check-in, check-out, switchboard operation, and reservations. The position is seasonal and includes late/overnight shifts.

Requirements

• High school diploma or equivalent and/or one year of progressive experience in a hotel or related field.
• Computer knowledge and skills.
• Ability to work with financial information and data and perform basic arithmetic.
• Ability to prioritize job functions and meet deadlines, including while multitasking.
• Effective verbal and written communication with employees and guests at all levels.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to understand and apply complex information and data from various sources.
• Ability to maintain confidentiality.
• Ability to maintain a warm, attentive, friendly, courteous, and service-oriented demeanor.
• Ability to work flexible and sometimes long hours.
• Ability to perform sedentary work, exerting up to 10 pounds of force occasionally and negligible force frequently or constantly.

Nice To Haves

• Guest service experience preferred.

Responsibilities

• Perform guest services functions, including checking guests in and out, taking reservations, and making wake-up calls.
• Audit and reconcile financial and statistical reports.
• Prepare and distribute required daily reports, such as the Daily Operating Report, Discount Programs, and Tax Reports, according to hotel standards.
• Prepare and distribute month-end reports.
• Audit and reconcile Front Desk and Food & Beverage cashier work.
• Audit, reconcile, consolidate, and transmit credit card transactions in a timely manner.
• Ensure the accuracy of reported numbers and statistics.
• Input and update financial information in the corporate communications network.
• Perform required daily, weekly, monthly, and annual data-processing system functions.
• Keep management informed of unusual operational or financial events and policy or procedure deviations.
• Promote overall guest satisfaction and handle guest requests.
• Respond to governmental inquiries upon receipt.
• Attend required hotel meetings and trainings.
• Maintain regular attendance, personal appearance, grooming, and compliance with hotel standards and regulations.
• Identify problem areas and assist with implementing solutions; anticipate, prevent, identify, and resolve problems.
• Maintain confidentiality and show initiative in anticipating guest and operational needs.
• Cross-train in other accounting or hotel-related areas and perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty, personal, medical, and military leave in accordance with applicable law

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED