Night Auditor

Sree Hotels•Columbia, SC

5d•$12 - $15

About The Position

The Night Auditor provides efficient, courteous service to customers and accurately calculates the hotel's daily income by verifying that customer accounts are correct and balanced by morning. The position also serves as the overnight Manager-on-Duty (MOD), following company policies and procedures. The role is full-time at the SpringHill Suites by Marriott in Downtown Columbia/The Vista, with a stated schedule of 11 p.m. to 7 a.m. and weekday and weekend availability required. Employees work primarily indoors and use a computer and standard office equipment. The Night Auditor must be able to move quickly to any location in the hotel and communicate in English by speaking, hearing, reading, and writing. The employee must be available to work the hours and days of the week needed to meet business requirements. Duties may extend beyond those normally assigned as business needs arise.

Requirements

High school diploma.
1–2 years of experience working as a Hotel Night Auditor.
Excellent computer skills, including knowledge of Microsoft Word and Excel.
Excellent math and reconciliation skills.
Organizational skills and attention to detail.
Customer-service orientation.
Flexibility in work hours to accommodate last-minute scheduling changes.
Strong interpersonal skills to engage and interact with associates and guests.
Ability to use a computer and other standard office equipment.
Ability to maneuver quickly to any location in the hotel.
Fluency in English, including the ability to speak, hear, read, and write.
Ability to work the hours and days of the week necessary to meet business requirements.

Nice To Haves

Experience using a hotel reservation system such as FOSSE or PEP.

Responsibilities

Provide service and teamwork that meets or exceeds customer and team member expectations.
Verify and balance daily departmental charges to customer folios, master accounts, and house accounts, making corrections as needed under company policy.
Run the computer through the nightly processing sequence to reset it for the next day's use and balance applicable functions.
Audit food and beverage income postings and charges if applicable to the hotel.
Audit room revenue and other income.
Review credit card vouchers for proper imprints, authorizations, and amounts.
Process city ledger work for accounting.
Adhere to hotel policies and procedures.
Keep the immediate supervisor promptly and fully informed of problems or unusual matters of significance.
Perform night clerk duties as a Guest Service Representative in a timely and efficient manner, following company policies and procedures to achieve the position's objectives.
Maintain a favorable working relationship with other employees and promote a cooperative, harmonious working climate.
Perform other ancillary and related duties assigned by the Supervisor or General Manager.
Achieve required threshold scores according to brand and company inspections.