Night Auditor

Huntington Hotel Group • San Diego, CA

4d

About The Position

The Night Auditor is responsible for overnight Front Desk duties at the award-winning Liberty Station Courtyard by Marriott. This is a full-time overnight position, scheduled from 10:30 PM to 6:30 AM. Applicants must be comfortable working independently overnight, and previous overnight work history is important. The hotel operates seven days a week, 24 hours a day, so associates may be moved from their usual shift as business demands. Weekly hours may vary based on business and weather, and may be below or above 40 hours.

Associates are expected to perform the position’s essential functions and other reasonable, job-related duties assigned by management, with or without reasonable accommodation as required by law. They must also carry out reasonable management requests they are capable of performing.

Requirements

• At least one year of hotel Front Desk Agent experience or three months of Hotel Night Audit experience; no exceptions.
• Comfort working independently and overnight.
• Previous overnight work history is important.
• Ability to read and interpret safety rules, safety-awareness information, operating and maintenance instructions, and procedure manuals.
• Ability to keep logs and communicate effectively with customers and associates.

Responsibilities

• Run all overnight Front Desk duties.
• Complete Night Audit procedures using Fosse.
• Use guests’ names and provide attentive, warm, friendly, and courteous service.
• Greet guests, show genuine interest, anticipate their needs, and respond flexibly.
• Take ownership of guest problems and resolve them.
• Maintain and promote guest hospitality at all times.
• Stock the lobby Market daily.
• Ensure Front Desk equipment is in working order and report failures immediately.
• Know the day-to-day room-selling strategy and current promotions and programs, including Marriott Rewards and hotel packages.
• Maintain proper personal hygiene and wear the proper uniform.
• Pass information pertinent to the Front Desk or related areas to the next shift manager or supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed