Part-Time Night Auditor l Hotel Burg | Leesburg, VA

PM Hotel Group • Leesburg, VA

5h

About The Position

Here are some of the tasks you'll be responsible for daily:

Audit and reconcile daily financial transactions, including guest folios, to
ensure accuracy and reconcile discrepancies.
Provide excellent customer service to late-night guests, handle check-ins and
check-outs, and address guest inquiries.
Manage front desk duties, including answering phones, scheduling wake-up
calls, and handling guest requests.
Prepare end-of-day reports, including financial summaries, occupancy rates,
and other relevant data.
Monitor property security, address any safety concerns, and ensure the safety
of guests and their belongings.
Communicate with other hotel departments, including housekeeping,
maintenance, and sales, to ensure smooth operations.
Maintain accurate financial records, including cash drawer balancing and
processing guest payments.
Assist guests with reservations, cancellations, and modifications.
Follow established emergency procedures and protocols to ensure guest safety
and property security.

Requirements

• Providing friendly and efficient service to guests is critical.
• Effective communication with guests and other hotel staff is essential.
• Being able to handle unexpected situations and guest issues is important.
• Accuracy in financial audits and recordkeeping is critical.
• Balancing cash drawers and reconciling financial transactions requires strong mathematical abilities.
• Using hotel management systems and other software is required.
• Highschool diploma required

Nice To Haves

• Previous experience in the hospitality industry

Responsibilities

• Audit and reconcile daily financial transactions, including guest folios, to ensure accuracy and reconcile discrepancies.
• Provide excellent customer service to late-night guests, handle check-ins and check-outs, and address guest inquiries.
• Manage front desk duties, including answering phones, scheduling wake-up calls, and handling guest requests.
• Prepare end-of-day reports, including financial summaries, occupancy rates, and other relevant data.
• Monitor property security, address any safety concerns, and ensure the safety of guests and their belongings.
• Communicate with other hotel departments, including housekeeping, maintenance, and sales, to ensure smooth operations.
• Maintain accurate financial records, including cash drawer balancing and processing guest payments.
• Assist guests with reservations, cancellations, and modifications.
• Follow established emergency procedures and protocols to ensure guest safety and property security.

Benefits

• excellent pay
• hotel discounts
• F&B discounts
• opportunity to be part of an anything-but-standard growing hotel company

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees