Night Auditor

Baymont By Wyndham Elko•Elko, NV

About The Position

Hospitality Management Corporation is seeking a Night Auditor for the Baymont by Wyndham of Elko, Nevada. The role combines overnight guest services and front desk duties with financial reconciliation and recordkeeping. The Night Auditor checks in guests, handles reservations and inquiries, responds to guest needs, and completes night audit processes, including balancing accounts and maintaining accurate financial records. The position also includes front desk tasks such as check-outs, room assignments, payment verification, and maintaining key inventory.

Requirements

Proven experience as a Night Auditor or in a similar hospitality role.
Strong customer service and communication skills.
Excellent math and problem-solving abilities.
Proficiency in Microsoft Office and hotel reservation systems.
Detail-oriented, with strong multitasking and time-management skills.
Ability to stay calm and professional under pressure.
Availability to work overnight shifts.
High school diploma or equivalent required.
Stable work history required.

Responsibilities

Check in guests, answer phones, and take reservations.
Respond to guest complaints, requests, and emergencies.
Process invoices, post checks to vendors, and distribute employee checks.
Reconcile accounts and balance the cash drawer; log receipts.
Investigate and resolve out-of-balance accounts.
Maintain accurate financial records and ledgers.
Help prepare for forecasts and audits.
Handle guest check-ins, check-outs, room assignments, and special requests.
Take, modify, and cancel reservations according to hotel policies.
Follow proper credit and cash-handling procedures.
Resolve guest concerns and respond to customer inquiries; provide information about hotel services and local attractions.
Maintain key inventory and request re-keying as needed.
Verify the accuracy of guest registration and payment details.
Perform additional duties as assigned by the General Manager.