Part time Night Auditor
About The Position
The Night Auditor works at the hotel front desk during the late shift, serving as a key point of contact for guests during nontraditional hours. The role operates with limited management supervision and is responsible for closing out the day's business, assisting guests with check-in and check-out, and helping ensure a safe and welcoming stay. The Night Auditor monitors for abnormal activity inside and outside the hotel and watches for weather issues that could threaten guests. This position suits someone who is proactive, responsive, caring, responsible, and comfortable working semi-independently.
Requirements
- A passion for serving others.
- A proactive, responsive, and caring approach to guest service.
- A winning personality and a high sense of responsibility.
- Comfort working semi-independently with limited management supervision.
Responsibilities
- Process credit card transactions and other charges, including restaurant, event, and lounge charges, for the day.
- Handle the phone system, transfer calls, and manage reservations.
- Verify, balance, and review hotel room availability.
- Perform guest check-in and check-out procedures.
- Administer guest payment policies and identify errors from day shifts.
- Prepare folios for guests departing in the morning.
- Maintain the overall appearance of the lobby.
- Assist with morning breakfast setup if needed.
- Know and follow all hotel emergency procedures.
- Monitor activity inside and outside the hotel and watch for threatening weather issues.
Benefits
- Competitive wages.
- For full-time associates only: medical, dental, and vision plans; life insurance; short- and long-term disability options; 401(k) options; tuition assistance; discounted room rates at Concord-managed hotels; training and development; and career advancement opportunities.
- A workplace culture that values associates and emphasizes respect, engagement, and development.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
