NIGHT AUDITOR Part time every other weekend

Shamin Hotels Master•Glen Allen, VA

About The Position

The Night Auditor performs end-of-day accounting tasks and overnight front desk duties. The role assists late-night guests, processes check-ins and check-outs, responds to customer requests, and audits, reconciles, and balances daily financial activities. The Night Auditor also acts as the manager on duty and as a guest service representative during nighttime hours.

Requirements

  • Basic reading, writing, and math skills.
  • Customer service skills.
  • Financial management skills.

Nice To Haves

  • High school diploma, GED certification, or equivalent experience.
  • Bachelor’s degree and/or equivalent experience in a hotel or related field.
  • 1–2 years of hotel front desk or night auditor experience.
  • Knowledge of brand systems.

Responsibilities

  • Perform daily audit procedures as set forth by the hotel and company.
  • Prepare and distribute required audit reports.
  • Verify the status of wake-up call requests and ensure they are handled properly.
  • Balance cash receipts and work performed during the audit shift.
  • Prepare the front office for the A shift and reset the day's business.
  • Assist late-night guests, process check-ins and check-outs, and respond to customer requests.
  • Act as a guest service representative and manager on duty during nighttime hours.
  • Attend and actively participate in front office meetings.
  • Participate in training and cross-training programs.
  • Act as the PBX operator during the audit shift.
  • Assist breakfast attendants with setting up breakfast areas as needed.
  • Greet guests in a friendly and warm manner.
  • Report for scheduled shifts on time and in uniform, in accordance with company policy.
  • Know and comply with company policies and procedures related to the position.
  • Perform other related duties as required.

Benefits

  • Competitive pay.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Accident insurance.
  • Short- and long-term disability insurance.
  • Pet insurance.
  • Gym membership discounts.
  • Paid time off.
  • Paid holidays.
  • Discounts on tickets, rental cars, and attractions.
  • Footwear discounts.
  • 401(k) plan with company match.
  • Employee discounts at branded hotels.
  • Opportunities for growth and advancement.
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