FRONT DESK - NIGHT AUDITOR

GATEPonte Vedra Beach, FL
Onsite

About The Position

We are seeking a detail-oriented Overnight Auditor to support the front office operations of a luxury beachfront resort. This role is essential to ensuring a seamless guest experience while maintaining accurate financial and operational reporting during overnight hours. The ideal candidate is professional, proactive, and takes pride in delivering exceptional service in a refined, high-end environment.

Requirements

  • Previous front desk, hospitality, or accounting experience preferred
  • Strong attention to detail and organizational skills
  • Ability to work independently and handle overnight responsibilities with confidence
  • Excellent communication and guest service skills
  • Comfortable working with systems, reporting, and financial reconciliation

Responsibilities

  • Serve as an overnight ambassador of the resort, ensuring a welcoming and attentive experience for all guests
  • Manage front desk operations during overnight hours, including guest check-ins, check-outs, and requests
  • Perform nightly audit procedures, balancing and reconciling daily financial transactions
  • Process guest payments in accordance with established resort standards
  • Maintain accurate system records, reports, and file documentation
  • Coordinate guest services including reservations, dining, transportation, and local recommendations
  • Act as a liaison between guests and all resort departments to ensure timely and seamless service
  • Respond promptly and professionally to guest inquiries, concerns, or service needs
  • Support safety and security awareness during overnight operations

Benefits

  • Vacation, Holiday, and Sick Pay
  • Medical, Dental, Vision, Life, STD, and LTD Insurance
  • 401(k)
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