Night Auditor

Hersha Hospitality Management LP•Fort Lauderdale, FL

About The Position

The Night Auditor balances revenue and settles accounts nightly, maintains files, and resets the system for the next day of operations. The role also performs Guest Service Agent tasks and duties, including checking guests in and out, responding to inquiries, and resolving complaints. The position supports guest satisfaction and performs other duties as requested by management. The work schedule varies and may include holidays and weekends. The role requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching. The stated growth path is Front Office Supervisor or Accounts Payable or Receivable Clerk, followed by Front Office Manager.

Requirements

Previous night audit or accounting experience, or equivalent training, is required.
Computer knowledge, Excel skills, and arithmetic skills are required.

Nice To Haves

High school diploma or equivalent is preferred.
FSD is a plus and is required within 90 days of employment.

Responsibilities

Perform bookkeeping activities, including balancing accounts and conducting nightly audits.
Keep records of room availability and guests’ accounts, manually or using computers.
Prepare and distribute daily reports.
Audit and reconcile cashiers.
Audit, reconcile, consolidate, and transmit credit cards in a timely manner.
Input and update financial information in the BRAINS network.
Check guests in and out and perform Guest Service Agent tasks.
Respond to guest inquiries and resolve complaints.
Be aware of guest satisfaction scores and work to increase departmental and overall guest satisfaction.
Practice safe work habits and wear protective safety equipment.
Ensure overall guest satisfaction.
Perform other duties as requested by management.