Night Auditor

Tharaldson Hospitality•Springfield, VA
•$0 - $18•Onsite

About The Position

The Night Auditor is an overnight hotel desk role at Residence Inn by Marriott Springfield Old Keene Mill. The position combines guest service with overnight audit and operational duties, helping meet guest needs and prepare the hotel for the next day. The Night Auditor welcomes guests, handles transactions and confidential guest records, verifies room charges and rates, manages reports and paperwork, monitors room availability, and supports security and emergency procedures. The role also includes preparing and replenishing continental breakfast and performing Guest Service Agent duties, including laundry functions as directed. The employee may make management decisions in the manager’s absence and perform other assigned duties. Part-time opportunities are available.

Requirements

  • Desire to work overnight shifts.
  • Friendly, positive attitude and genuine desire to help others.
  • Strong communication and customer service skills.
  • Ability to remain professional and calm when handling guest concerns.
  • Ability to handle confidential guest information with integrity.
  • Basic computer and cash-handling skills.
  • Reliable and dependable attendance.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.
  • Ability to keep accurate accounts of cash, checks, and credit transactions.
  • Passion for hospitality and creating an exceptional guest experience.

Nice To Haves

  • 6 months to 1+ year of Night Audit experience preferred.
  • High school diploma or equivalent preferred.

Responsibilities

  • Welcome guests with a friendly and professional attitude.
  • Keep accurate accounts of cash, checks, and credit transactions.
  • Handle confidential information, including guest records, with integrity.
  • Make daily deposits as applicable.
  • Verify room charges and rates and ensure the register has appropriate starting cash.
  • Manage daily paperwork, including occupancy reports, guest lists, cash drawer summaries, balance sheets, account summaries, history files, and housekeeping reports.
  • Submit reports to the corporate office as appropriate.
  • Monitor room availability, block rooms, and handle guest requests.
  • Perform and document regular security walks.
  • Maintain knowledge of emergency procedures and implement them when needed.
  • Prepare continental breakfast on time and replenish breakfast items as needed.
  • Perform Guest Service Agent duties, including laundry functions as directed.
  • Make management decisions in the manager’s absence when required.
  • Perform other duties as assigned.

Benefits

  • Career advancement opportunities
  • Competitive pay
  • Daily Pay option
  • Employee hotel discounts
  • Flexible scheduling
  • Comprehensive benefits for eligible associates, including medical, dental, vision, 401(k), and profit sharing
  • Paid vacation
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