Night Auditor

Concord Hospitality Enterprises•Wilmington, NC

About The Position

As a Night Auditor, you deliver exceptional overnight service while managing financial processes, supporting front desk operations, and maintaining a secure, well-run hotel environment. The role combines nightly financial auditing with front desk service, guest support, and coordination with housekeeping and maintenance. The position requires a flexible schedule that includes overnight shifts, weekends, and holidays. Full-time associates are eligible to participate in the company’s comprehensive benefits package. Concord describes its culture as based on Quality, Integrity, Community, Profitability, and Fun, and emphasizes associate development, recognition, work-life balance, diversity, and customer service.

Requirements

Previous front desk or hospitality experience is preferred.
Strong attention to detail and accuracy with financial data.
Ability to work independently and manage overnight responsibilities.
Professional communication and guest service skills.
Basic computer skills and ability to learn hotel systems.
Reliable, organized, and multi-task oriented.
Must be able to work a flexible schedule, including overnight shifts, weekends, and holidays.
Commitment to safety, accuracy, and guest satisfaction.

Nice To Haves

Previous front desk or hospitality experience.

Responsibilities

Audit and balance daily financial transactions, including credit cards, revenue, and guest folios.
Verify room status, availability, and front desk transactions for accuracy.
Complete nightly reports, audit paperwork, and required documentation.
Perform front desk duties, including check-in/out, reservations, and phone inquiries.
Respond to guest requests and provide hotel and local information.
Maintain cash handling, security procedures, and overnight safety standards.
Keep the front desk and lobby clean and support basic setup needs.
Communicate issues with housekeeping and maintenance.