Night Auditor

Marriott • Rockville, MD

4d

About The Position

The Night Auditor completes end-of-day hotel activities, including posting charges to guest accounts, running the night audit backup, and rolling the date. The role processes payments and adjustments, maintains records needed in emergencies, sells available rooms to walk-in guests, and supports guest needs through the telephone switchboard and front desk. Duties also include preparing the Room Rate Variance Report, checking in guests, assigning rooms, issuing or reissuing electronic room keys, and balancing and securing the bank and receipts. The Night Auditor prepares and maintains work areas and checks that materials are clean and presentable.

The position follows company policies and quality standards, protects guest and company information and assets, and provides courteous, professional service. It involves communicating with guests and coworkers, supporting team goals, reporting unsafe conditions, and performing other reasonable duties as requested by supervisors. The role requires extended periods of standing, sitting, or walking, as well as handling objects weighing up to 25 pounds without assistance.

Requirements

• High school diploma or G.E.D. equivalent is listed as a preferred qualification.
• Related work experience: less than one year is listed as a preferred qualification.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to stand, sit, or walk for an extended period or an entire work shift.

Nice To Haves

• Less than one year of related work experience.
• High school diploma or G.E.D. equivalent.

Responsibilities

• Complete end-of-day activities, post charges to accounts, run the night audit backup, and roll the date.
• Process payments, including room charges, cash, checks, debit, and credit, as well as adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
• Print contingency lists to record guests in case of emergency.
• Sell available rooms to guests without reservations.
• Operate the telephone switchboard, process wake-up call requests, and advise guests of messages.
• Complete the Room Rate Variance Report.
• Check in guests, assign rooms, and activate or reissue room keys using the electronic key machine.
• Count and secure the bank at the end of the shift; balance and drop receipts according to Accounting specifications.
• Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of materials before use.
• Report accidents, injuries, and unsafe work conditions to a manager.
• Follow company policies and procedures, maintain a clean and professional appearance, protect confidential information, and safeguard company assets.
• Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
• Communicate clearly and professionally, answer telephones with appropriate etiquette, and maintain positive working relationships with coworkers.
• Support team goals and comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by supervisors.

Benefits

• Marriott offers a range of benefits designed to support employees and their families, wellbeing, career development, and personal experiences; eligibility and options may vary by employment status, position, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED