Night Auditor

ZMC Hotels • Scottsdale, AZ

5d

About The Position

The Night Auditor supports hotel operations during the night shift by completing closing reports, assisting guests, and maintaining responsibility for the hotel property and guest safety while on duty. The role includes checking guests in, answering questions, and helping make their stay enjoyable. The Night Auditor also needs working knowledge of reservation procedures, including taking reservations, cancellation procedures, and the Walk Policy. The position is suited to someone who enjoys working independently while contributing to a larger team and providing friendly, quality service.

Requirements

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision.
• Ability to work in a fast-paced environment.

Responsibilities

• Complete closing reports at the end of each night.
• Maintain responsibility and accountability for the hotel property and the safety of guests while on duty.
• Exercise authority for hotel operations while on duty.
• Understand reservation procedures, take reservations, and know cancellation procedures and the Walk Policy.
• Check in guests and provide friendly customer service.
• Answer guest questions and help make their stay enjoyable.

Benefits

• Medical, dental, and vision insurance options.
• Paid time off for full-time employees.
• 401(k) for full-time employees.
• Employee discounts on hotels across the country and franchise rates at brand hotels and other hotels managed by ZMC Hotels.
• Opportunities for bonuses.
• $250 referral bonus for the referring employee and $250 for the referred associate.
• DailyPay access to earned wages before payday.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed