Night Auditor

WSLM Recruiting • Layton, UT

4d • $16 - $18

About The Position

The Night Auditor keeps the hotel running smoothly overnight while providing friendly, professional service to guests. The role combines guest service with administrative and accounting responsibilities and involves working independently. The Night Auditor welcomes and assists guests, handles front desk operations, completes night audit reporting and accounting documentation, and helps prepare the front desk for the morning team. The position serves as Manager on Duty overnight and follows hotel, brand, and company service standards.

Requirements

• Basic understanding of hotel operations and front desk procedures.
• Strong attention to detail and accuracy when handling financial transactions.
• Ability to provide professional, courteous service to guests and coworkers.
• Basic computer skills and ability to learn property management and reporting systems.
• Ability to remain calm and professional when responding to guest concerns or unexpected situations.
• Understanding of and commitment to excellent customer service.
• Availability to work overnight shifts, including some weekends and holidays as needed.
• Frequent walking and standing, with ability to bend, stoop, sit, stand, and reach throughout the shift.
• Ability to occasionally lift items weighing up to 25 pounds.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous customer service experience preferred.
• Experience in a hotel, front desk, night audit, or similar role preferred.

Responsibilities

• Welcome and register late-arriving guests, assign rooms, and accommodate special requests when possible.
• Check guests out efficiently and professionally.
• Assist with reservations, pre-registration, and room assignments.
• Respond to overnight guest questions, requests, concerns, and emergencies.
• Serve as Manager on Duty and assist with resolving guest concerns.
• Audit group accounts to ensure postings align with applicable sales contracts.
• Run night audit reports and complete required accounting documentation.
• Follow established cash handling, credit, and check-cashing procedures.
• Complete daily front desk and night audit checklists accurately.
• Operate the hotel’s property management system and follow brand-specific front desk requirements.
• Stay informed about current hotel promotions, services, and amenities.
• Demonstrate Western States Lodging & Management hospitality and service standards.

Benefits

• Competitive pay of $16–$18 per hour, with opportunities for future pay growth based on performance and career development.
• 401(k) with dollar-for-dollar company match up to 4%.
• Hotel discounts at select Western States Lodging & Management properties.
• Medical, dental, and vision insurance plans, plus Health Savings Account options for eligible full-time associates.
• Optional supplemental benefits, including accident, critical illness, and hospital indemnity coverage.
• Personal Time Off (PTO) and vacation benefits for eligible full-time associates.
• Meaningful work, professional development, and opportunities for long-term career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed