Night Auditor

Canaan Valley ResortDavis, WV
Onsite

About The Position

The Hotel Night Auditor attends to guests’ needs, included, but not limited to, registration, checkout, and cashiering. At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

  • High School diploma/GED required
  • Customer service experience required
  • Experience handling cash, credit card procedures, and use math concepts
  • Attention to detail and organized

Nice To Haves

  • Previous experience in hospitality preferred

Responsibilities

  • Reconciling the resort's daily financial transactions, including room charges, taxes, food and beverage and incidental expenses. Balance front office accounts, verifies the accuracy of guest transactions and officially closes the business day.
  • Managing the front desk during the overnight shift, Handle late-night check-ins. Answer phones, process new bookings and guest requests.
  • Be the primary point of contact for guest needs while ensuring the security and smooth operation of the property.
  • Take the initiative to greet guests in a friendly and warm manner
  • Other duties as assigned

Benefits

  • Medical and Dental Insurance
  • PTO after 1 year
  • Competitive Pay
  • 401(k) Retirement Savings Plan
  • Life Insurance
  • Disability Insurance
  • Hotel Room Discounts
  • Ongoing Training and Career Development
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