Night Auditor

HRI Hospitality•Houston, TX

About The Position

The Night Auditor performs end-of-day financial tasks, provides guest services during overnight hours, and helps ensure the safety and security of the hotel. The role combines front desk operations with basic accounting duties to support a smooth transition between business days. The position is in the Front Office, exercises no supervision, and reports to the Guest Services Manager. The hotel has 382 rooms and 15,000 square feet of meeting and event space, with four on-site restaurants, an outdoor pool, club lounge, fitness center, and gift shop. It is located in a major Houston business district.

Requirements

  • High school diploma or equivalent required.
  • Strong attention to detail and accuracy.
  • Excellent customer service and communication skills.
  • Strong problem-solving and critical-thinking abilities.
  • Proficiency with computers and hotel property management systems (PMS).
  • Ability to prioritize and multitask.
  • Ability to work overnight shifts, weekends, and holidays.

Nice To Haves

  • Previous hotel front desk or accounting experience preferred.
  • Experience with PMS systems preferred.

Responsibilities

  • Greet, register, and assist guests; process check-ins and check-outs.
  • Answer phone calls, respond to guest requests, and resolve issues promptly.
  • Balance and reconcile daily financial transactions.
  • Run and review daily reports, such as room charges and revenue summaries.
  • Audit and verify front desk postings and transactions.
  • Accurately process cash, credit card, and direct-bill transactions.
  • Ensure reservations, cancellations, and no-shows are properly logged.
  • Follow company policies and procedures, including safety and emergency protocols.
  • Help ensure hotel safety and security during overnight hours.
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