Night Audit - FT and PT Available
Trailborn Hotel Management LLC•Mendocino, CA
•$0 - $21•Onsite
About The Position
Are you a night owl who enjoys creating exceptional guest experiences and keeping things running smoothly behind the scenes? Trailborn is looking for a Night Auditor to join our team. As a Night Auditor, you’ll play an important role in the overnight guest experience by balancing daily financial activity, assisting guests, supporting hotel operations, and ensuring the property remains secure and welcoming throughout the night. The ideal candidate is detail-oriented, dependable, and passionate about hospitality.
Requirements
- Previous hotel, resort, front desk, or hospitality experience preferred
- Strong attention to detail and ability to complete financial tasks accurately
- Excellent written and verbal communication skills
- Ability to work independently and make sound decisions during overnight hours
- Ability to work flexible hours, including weekends and holidays
- Positive attitude and willingness to support a team environment
- Strong guest service skills and a commitment to creating memorable experiences
- Experience with hotel property management systems preferred
Responsibilities
- Welcome guests, complete check-ins, assign rooms, and provide exceptional service throughout the overnight shift
- Make and confirm guest reservations and update guest information in the property management system
- Verify guest payment information and ensure accurate account records
- Maintain accurate records of room availability and guest accounts
- Complete end-of-day financial reporting, income audits, and daily revenue balancing
- Review guest accounts and charges during the checkout process
- Respond to guest requests, questions, and concerns with professionalism and urgency
- Contact overnight housekeeping or maintenance teams when guest issues arise
- Provide information regarding hotel services, local dining, entertainment, shopping, and travel directions
- Record guest feedback and escalate concerns to management when needed
- Complete account reviews and "bucket checks" to ensure accuracy and compliance with hotel standards
- Support additional duties and responsibilities as assigned
Benefits
- Medical, Dental & Vision Insurance (eligible employees)
- Paid Time Off (eligible employees)
- Holiday Pay (eligible employees)
- 401(k) with Company Match (eligible employees)
- Sick Time (eligible employees)
- Employee Dining Discounts
- Employee Marketplace Discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
