Night Audit

Parable Hospitality•Hermosa Beach, CA
•$19 - $21

About The Position

The Night Auditor keeps Hotel Hermosa operating smoothly during overnight hours, combining front desk guest service with the work of closing out the hotel’s daily financial activity. The role welcomes and assists late-night guests while ensuring guest accounts, cash, credit transactions, and hotel revenues are accurate and balanced. The Night Auditor completes the nightly audit, reviews and reconciles financial activity, maintains front desk logs and shift information, and communicates important details to the morning team. The position also supports other departments and team members as needed to maintain safe, secure, clean, and welcoming overnight hotel operations.

Requirements

  • Knowledge of hotel front desk operations and procedures.
  • Strong customer service and communication skills.
  • Ability to work independently and make sound decisions during the overnight shift.
  • Strong attention to detail and accuracy.
  • Basic accounting and reconciliation skills.
  • Comfort handling cash, credit transactions, and guest accounts.
  • Basic computer, typing, and cash register skills.
  • Ability to prioritize and stay organized in a fast-paced environment.
  • Dependability, responsibility, and comfort working overnight hours.
  • English-speaking.
  • Ability to maintain a professional and welcoming presence with guests at all times.
  • Ability to stand for extended periods and frequently walk, bend, stoop, reach, lift, and carry up to 20 lbs.

Nice To Haves

  • 2+ years of hotel front desk experience preferred.

Responsibilities

  • Provide friendly, professional guest service throughout the overnight shift.
  • Welcome arriving guests and complete check-in and check-out procedures.
  • Answer guest questions, address concerns, and provide information about the hotel and surrounding area.
  • Accept and manage reservations by phone and in person, accurately communicating rates and hotel information.
  • Process guest accounts, charges, receipts, and other forms of payment accurately.
  • Balance and control cash and credit transactions according to hotel procedures.
  • Complete the nightly audit and ensure hotel revenues are balanced before closing the day.
  • Review and reconcile financial activity, identifying and addressing discrepancies as needed.
  • Operate the hotel phone system, assist with calls, and manage wake-up call requests.
  • Process and distribute guest mail, messages, and other communications.
  • Maintain accurate front desk logs and shift information to support communication with the day team.
  • Stay informed about hotel amenities, in-house activities, and local events to assist guests.
  • Maintain a safe, secure, clean, and welcoming front desk environment.
  • Work independently while communicating issues or seeking support when appropriate.
  • Assist other departments and team members as needed to support overnight hotel operations.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k).
  • Vacation and sick leave.
  • Team Member Travel Program with hotel and dining discounts.
  • Opportunities to connect, give back, and build community through team events and volunteering.
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