NICU Care Coordinator

Rush Copley Medical Center•Aurora, IL

About The Position

The NICU Care Coordinator coordinates care for NICU patients by assessing the needs of each infant and family, helping them navigate the health care system, collaborating with physicians, and providing support, education, referrals, and other assistance throughout the care experience. The coordinator facilitates a smooth transition from hospitalization to discharge home or into the community and builds ongoing relationships with the interdisciplinary team to support timely, integrated care and judicious use of resources across the health care continuum. The role uses evidence-based practice, clinical expertise, problem-solving, and communication skills to achieve optimal outcomes within an appropriate timeframe. It monitors and reports on quality indicators and performance-improvement initiatives. The coordinator models Rush Copley Medical Center’s mission, vision, values, and Care Model, follows organizational and nursing policies and procedures, and prioritizes the quality and safety of the assigned patient population.

Requirements

  • Nursing degree at the baccalaureate level or higher.
  • State of Illinois RN license.
  • CPR certification.
  • NRP and STABLE certification or training required within six months of hire.
  • At least two years of Level III NICU experience.

Nice To Haves

  • Graduate-level nursing education preferred.
  • Neonatal intensive care certification preferred or to be obtained within two years of hire.

Responsibilities

  • Coordinate care for NICU patients by assessing the individual needs of each patient and family.
  • Guide patients and families through the health care system and collaborate with physicians.
  • Provide families with support, education, indicated referrals, and other assistance throughout the care experience.
  • Facilitate transitions from hospitalization to discharge home or within the community.
  • Maintain an ongoing relationship with the interdisciplinary team to support timely, integrated, and coordinated care and judicious resource use.
  • Use evidence-based practice, clinical expertise, problem-solving, and communication skills to achieve optimal outcomes within an appropriate timeframe.
  • Monitor and report on quality indicators and performance-improvement initiatives.
  • Model the medical center’s mission, vision, values, and Care Model, and comply with its policies and procedures.
  • Prioritize the quality and safety of the assigned patient population.
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