Patient Care Technician (PCT) | NICU

Avera•Sioux Falls, SD

1d•Onsite

About The Position

The Patient Care Technician provides routine patient care and support services in accordance with established policies and procedures and as directed by a nurse or physician, helping maintain the highest degree of quality patient care. The position is at Avera McKennan Hospital in the NICU. The schedule consists of six 12-hour shifts every two weeks, rotating between days and nights. Shifts are 6 a.m.–6:30 p.m. or 6 p.m.–6:30 a.m., with every-third-weekend and holiday rotation. Weekend coverage includes Friday, Saturday, and Sunday. The role also involves communicating with patients, visitors, and team members; handling administrative and clerical tasks; coordinating services and appointments; and maintaining orderly patient rooms. Employees are expected to uphold Avera’s mission, values, CARE standards, confidentiality, teamwork, and applicable safety requirements. Reasonable accommodations may be made for individuals with disabilities if they do not cause undue hardship.

Requirements

Ability to work the specified hours.
Ability to perform the essential job functions satisfactorily, including adequate visual acuity and the ability to communicate effectively, hear, understand, and distinguish speech and other sounds.
High school diploma or GED equivalent is listed as preferred.
Minimum age requirement: 16.

Nice To Haves

Certified Nurse Aide (CNA) credential.

Responsibilities

Provide direct patient care, including ambulating, bathing, positioning, entering diet information into the computer system, passing meal trays, feeding, and attending to other care needs.
Respond promptly to patient call lights and special needs, and ensure patient valuables and personal items are properly handled and accounted for.
Greet people in the assigned area, answer inquiries, provide directions or assistance, take and relay messages, assist with gifts, flowers, and mail, and run errands for department staff.
Assist patients in and out of wheelchairs, measure intake and output, collect specimens as needed, and transport patients as needed.
Answer the telephone, operate the paging system, and attend the station and direct traffic during emergencies.
Prepare requisitions for diagnostic and therapeutic services as directed and coordinate appointments with the appropriate departments.
Make outpatient appointments for patients being discharged.
Requisition supplies and equipment, request maintenance and repair services, and prepare related forms.
Request services such as chaplaincy, social services, and pastoral care as directed.
Perform clerical tasks related to admissions, discharges, transfers, and deaths, including preparing appropriate charts and forms.
Manage interdepartmental and patient mail.
Keep patient rooms orderly, change bed linens, and perform routine cleaning tasks.
Maintain confidentiality and work effectively with team members to coordinate workflow.
Comply with applicable safety principles, laws, regulations, and standards, including those associated with CMS, The Joint Commission, DHHS, and OSHA.