New Vehicle Sales Manager

Kool Automotive Group • Grand Rapids, MI

3d • Onsite

About The Position

Kool Chevrolet is seeking an experienced, team-oriented New Vehicle Sales Manager to lead our Chevrolet new vehicle sales operations. This is a hands-on leadership role responsible for supporting and developing our sales team, managing daily desk operations, overseeing inventory, and helping deliver an exceptional customer experience. We're looking for a proven GM dealership leader who knows how to drive sales volume and profitability while maintaining strong customer satisfaction and a positive team environment.

Requirements

• Minimum 3 years of dealership sales management experience within a General Motors (GM) franchise required
• Strong knowledge of Chevrolet/GM products, incentives, programs, and dealership processes
• Proven ability to lead, coach, and develop a successful sales team
• Demonstrated success driving sales volume and profitability
• Strong desk management, negotiation, CRM, and communication skills
• Commitment to maintaining excellent customer satisfaction and CSI
• Supportive, approachable leadership style with a team-first mentality

Responsibilities

• Lead, coach, and mentor an established sales team to achieve individual and dealership goals
• Manage daily desk operations, structure deals, and assist sales consultants with closing transactions
• Collaborate on new vehicle ordering, inventory management, trade-in valuations, and merchandising
• Monitor sales performance, customer traffic, CRM activity, and follow-up processes
• Maintain strong customer satisfaction and CSI performance
• Resolve customer concerns professionally and effectively
• Ensure compliance with dealership and GM sales processes, programs, and standards
• Work collaboratively with Pre-Owned, Finance, and Fixed Operations departments

Benefits

• Competitive compensation package with base pay plus volume and profitability bonuses
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and vacation
• Ongoing GM professional development
• Strong support from established Pre-Owned and Fixed Operations departments
• Stable, team-oriented work environment
• Long-term career opportunity with an established West Michigan dealership

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed