New Patient Referral Specialist

The Cancer & Hematology Centers • Flint, MI

4d

About The Position

The New Patient Referral Specialist facilitates excellent patient care by supporting and collaborating with clinic team.

Requirements

• Required High School Diploma or equivalent
• Required to successfully complete orientation program

Nice To Haves

• One year experience in an outpatient physician practice or healthcare setting

Responsibilities

• Acts as a liaison between CHCWM and referring provider offices and their staff regarding referrals and new patient appointments.
• Manage provider schedules to facilitate the scheduling of new patients in a timely fashion with the appropriate sub-specialty providers
• Complete patient entry process by verifying demographic and insurance information and obtaining medical records.
• Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
• Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
• Utilizes and maintains patient electronic medical record.
• Assists with ongoing quality improvement to provide efficient, cost-effective care.
• Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
• All other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED