New Patient Coordinator (Madison)
About The Position
Orthodontic Experts is seeking a New Patient Coordinator to welcome new patients and help them begin orthodontic treatment. The coordinator introduces patients to the office, takes the photos, X-rays, and scans used to develop treatment plans, and helps ensure a smooth handoff to the Treatment Coordinator. This is described as a springboard position for someone beginning a career in orthodontics. The role is based at the Madison practice, with travel availability to Beloit and Menomonee Falls. The schedule is Monday through Wednesday, 8:45 a.m.–5:00 p.m.; Thursday and Friday, 6:45 a.m.–3:00 p.m.; and two Saturdays per month. Pay is $17.00–$18.00 per hour plus bonuses.
Requirements
- High school diploma or GED.
- Ability to work independently and as part of a team.
- Computer skills.
- Ability to travel and provide transportation to other practice locations.
- At least 6 months of chairside experience.
Responsibilities
- Welcome new patients and introduce them to the practice.
- Take clear X-rays and photographs and obtain accurate scans for retainers.
- Assist with sterilizing equipment.
- Maintain a clean work environment, including the photo and X-ray area.
- Coordinate a warm handoff to the Treatment Coordinator to support patient case acceptance.
- Assist in meeting or exceeding monthly and annual clinic goals.
- Discuss payment options and provide general information about orthodontic insurance coverage.
- Perform the role’s duties and administrative tasks when traveling to another clinic.
- Participate in marketing events.
- Perform other tasks as assigned.
Benefits
- Paid training.
- Travel pay when traveling to sister clinics more than 15 miles from the base clinic.
- Clinical bonuses.
- Paid time off.
- Holiday pay.
- Medical, dental, vision, and life insurance.
- Accident insurance.
- Short-term disability.
- Long-term disability.
- Employee Assistance Program.
- Health Savings Account.
- Dependent Care Account.
- 401(k) with matching.
- Pet insurance.
- Tuition assistance program.
- Identity theft protection.
- MetLife MetLaw legal insurance.
- Transit reimbursement through a commuter account.
- Free and discounted orthodontic treatments.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
